Customer Sales Advisor - Registrations

Domestic & General Service GmbH; Nottingham; Remote; GBP 24,000 - 35,000; Full time

Job summary

Join a leading company as a Customer Sales Advisor, working remotely or hybrid. You'll assist customers, upsell products, and enjoy a competitive salary with bonuses. Full training and excellent benefits are provided.

Benefits

Full training with career progression

Sales bonuses

33 days annual leave

Employee assistance programme

Discounted gym membership

Pension scheme

Life assurance

Employee discounts

Qualifications

• Solid background in targeted sales required.
• Excellent attention to detail and communication skills.

Responsibilities

• First point of contact for customers needing help.
• Upselling products and building rapport with customers.

Skills

Sales

Communication

Attention to Detail

Job description

Salary: £24,500 per year plus OTE £7,200 per annum
Contract:Permanent, full time with a fixed weekly shift pattern
Location:REMOTE – working from home

Are you a natural-bornsalesperson and have targeted sales experience?

Want to work for agreatcompany with amazing benefits?

If it’s aYES, YES,andYESyou should join us as a Customer Sales Advisor.

Who we are

We are Domestic & General. We’re a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we’re recruiting Customer Service Advisors in a role that offers great work life balance plus a flexible and engaging onboarding experience.

• A highly competitive24,500 basic salary.
• Average Bonus Earnings of£7,000per annum, earned through a combination of strong sales performance, excellent customer service and call quality.
• For all our Agents, we ensure the salary and bonus opportunity are balanced and for our highest performing Agents there is an opportunity to earn higher rates of salary and additional bonus based on performance.

The role you’ll do

• Acting as the first point of contact for customers who need help
• Assisting customers calling to register their appliances
• Using your wit, charm and best sales patter to upsell our products
• Building rapport with our customers and getting to know their needs
• Helping each customer find the protection package for them

Don’t worry, we’re not about throwing you in at the deep end. We’ll help you find your feet with a three-week training programme.

You’ll learn our systems, meet your colleagues, hone your sales technique, and love talking to our amazing customers.

So, what do we need from you?

• A solid background in targeted sales.
• Excellent attention to detail. Our customers mean a great deal to us, so want to get things right first time.
• Great communication skills to build relationships and listen to our customers.
• You’ll be a team player dedicated to providing the best customer experience.
• You’ll be calm, cool, and relaxed; able to juggle tasks while working quickly.

Sound good? There’s more…

• You can work remotely if you live far away.We’ll provide all the equipment you need to work from home, you’ll just need to have broadband access.
• Alternatively, if you live within a commutable distance from our Nottingham office you can work on a hybrid basis. We’ve just opened abrand new officeright next to the train station. You’ll enjoy a state of the art working environment where you can collaborate with colleagues and receive hands on support.
• You’ll work a fixed 37.5-hour shift across 8am-8pm Monday-Sunday, rotational shift pattern.

So, what are these benefits?

• Full training– with clear career progression opportunities.
• Regular incentives– with some pretty great prizes.
• Sales bonuses– each month you’ll get the chance to earn some extra take-home pay.
• Annual leave– 33 days (including bank holidays).
• A free annual D&G protection plan– we want you to see how great the product you’re selling is. There are discounted rates for family and friends too.
• Employee assistance programme– free support and advice on relationships, physical and mental health, financial assistance and more.
• Health and wellbeing– discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy.
• Pension scheme– matched employer contributions up to 5% of basic salary
• Life assurance– employer funded cover of 4x basic salary.
• Employee discounts– access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers.
• And many more benefits– including travel loans, car leasing and Cycle to Work and Salary Finance schemes.

We really couldn’t sell this anymore if we tried. That’s your job. Or at least it could be. Get your application in now and join us as a Customer Sales Advisor.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.

Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.

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