Customer Service Advisor

HSS Hire Ireland; Stretford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Kundenserviceberater, um die Zukunft der Branche zu gestalten. In dieser spannenden Rolle sind Sie verantwortlich für die Beantwortung von Kundenanfragen, die Verwaltung von Bestellungen und die Zusammenarbeit mit den Betriebsteams. Sie tragen dazu bei, die Kundenbindung zu stärken und die digitale Transformation voranzutreiben. Wenn Sie leidenschaftlich an Kundenservice interessiert sind und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere zu fördern.

Benefits

Geburtstag frei

Gemeinschaftsvolunteering

Fortlaufende Schulung und Entwicklung

Wohlbefinden und Gesundheitsunterstützung

Rabatte und Cashback-Angebote

Flexible Leistungsoptionen

Qualifications

• Hervorragende Fähigkeiten im Kundenservice zur Bereitstellung hochwertiger Erlebnisse.
• Nachweisliche Erfolge im Beziehungsaufbau und bei der Ergebnisverwirklichung.

Responsibilities

• Beantwortung eingehender Anfragen über verschiedene Kanäle.
• Verwaltung von Kundenbestellungen mit Liebe zum Detail.

Skills

Kundenservicefähigkeiten

Kommunikationsfähigkeiten

Multitasking

Detailorientierung

Job description

Customer Service Advisor
Remote Working

HSS ProService is revolutionizing the building services industry with an innovative online marketplace for tools, equipment, and materials. Building on the legacy of HSS Hire, we are focused on integrating technology and sustainable solutions to transform the industry.

Join our forward-thinking team and help shape the future of industry disruption.

What you’ll do:

• Respond to inbound inquiries via various channels.
• Manage customer orders with attention to detail to ensure successful outcomes.
• Collaborate with operations teams to ensure timely delivery of equipment.
• Understand customer needs to upsell and cross-sell effectively.
• Assist customers in navigating our digital channels for convenience.
• Stay informed about our products and services to maximize sales opportunities.

What you’ll bring:

• Exceptional customer service skills to deliver high-quality experiences.
• A proven track record of building relationships and achieving results.
• Excellent verbal and written communication skills.
• Strong multitasking abilities with keen attention to detail.

Be part of a pioneering team committed to transforming business operations through the latest technology and innovative vision. If you're passionate about industry disruption, this is the place to grow your career.

Benefits include:

• Your birthday off each year to celebrate as you wish.
• Opportunity to contribute to community volunteering once a year.
• Ongoing training and development to support your career growth.
• Wellbeing and healthcare support to keep you healthy and happy.
• A culture of innovation and digital transformation in a traditional industry.
• Discounts and cashback on a wide range of purchases through our perks site.
• Flexible benefits options through our Benefits portal, including Critical Illness Cover, Cycle To Work, Holiday Buy Scheme, and more.

Our ED&I Promise:

We are committed to creating an inclusive environment where every voice is valued. We welcome individuals from diverse backgrounds to contribute to our growth and innovation. Join us and be part of a community that values diversity and pioneering ideas.