Customer Account Manager - Full Lifecycle Loans & Growth

Everyday Loans Group; Walsall; On-site; GBP 27,000 - 32,000; Full time

Job summary

A consumer finance leader based in Walsall is seeking a Customer Account Manager to engage with customers throughout the loan process. This role offers competitive training and development, a salary of up to £32,000 based on experience, and a generous bonus scheme. The ideal candidate should possess strong communication skills, be customer-focused, and enjoy working towards targets. Benefits include private healthcare, life assurance, and 25 days of holiday plus bank holidays.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension (3% employee to 8% employer contribution)

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Qualifications

• Experience in financial services is preferred.
• Excellent communication skills for customer interaction.
• Ability to process loan agreements with attention to detail.

Responsibilities

• Engage with customers to understand their requirements and affordability.
• Process loan agreements and support customers throughout the loan lifecycle.
• Build rapport with customers through effective communication.

Skills

Customer Focused

Strong Communication skills

Self-Development

Team Work

Enjoy working with targets

Job description

A consumer finance leader based in Walsall is seeking a Customer Account Manager to engage with customers throughout the loan process. This role offers competitive training and development, a salary of up to £32,000 based on experience, and a generous bonus scheme. The ideal candidate should possess strong communication skills, be customer-focused, and enjoy working towards targets. Benefits include private healthcare, life assurance, and 25 days of holiday plus bank holidays.