Customer Account Manager - Finance & Loans, Great Benefits

Everyday Loans Group; Sunderland; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Life assurance

Pension

25 days holiday

Cycle to Work

Retail discounts

Tech scheme

Volunteer days

Job summary

Evlo is recruiting for a Customer Account Manager to join our team in Sunderland. You will engage with customers, assess needs and affordability, and guide them through the loan application and lifecycle with careful attention to detail.

We offer full training, a supportive management team and a rewarding bonus scheme alongside a comprehensive benefits package including private healthcare, life assurance and a competitive pension.

Qualifications

• Excellent communication and rapport-building skills.
• Ability to assess customer affordability and explain loan options.
• Willingness to learn with full training.

Responsibilities

• Speak with customers to establish requirements and affordability.
• Process loan agreements and support customers through lifecycle.
• Provide face-to-face and phone support with attention to detail.

Skills

Customer Focused

Strong Communication

Self-Development

Team Work

Target-driven

Job description

Evlo is recruiting for a Customer Account Manager to join our team in Sunderland. You will engage with customers, assess needs and affordability, and guide them through the loan application and lifecycle with careful attention to detail.

We offer full training, a supportive management team and a rewarding bonus scheme alongside a comprehensive benefits package including private healthcare, life assurance and a competitive pension.