Customer Account Manager: Growth, Training & Benefits

Everyday Loans Group; Dundee; Hybride; GBP 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

Private healthcare

Life assurance

Excellent company pension 3% employee

8% employer contribution

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Résumé du poste

Evlo is recruiting a Customer Account Manager to join our Dundee team. You will be involved in the full lifecycle of customer loans, from initial enquiry to affordability assessment, loan agreement processing, and ongoing support.

The role demands clear communication and a strong eye for detail, with customers at the heart of everything we do. You will receive full training and development to help you succeed, work with a supportive management team, and benefit from a comprehensive package

Qualifications

• Excellent people skills and strong communication abilities.
• Ability to build rapport with customers face to face and on the phone.
• Willingness to undergo full training and develop skills.

Responsabilités

• Engage with customers enquiring at the local branch and assess affordability.
• Process loan agreements and support customers through the loan lifecycle.
• Maintain strong communication and attention to detail to deliver positive outcomes.

Connaissances

People skills

Communication

Confidence

Self-Development

Team Work

Target orientation

Description du poste

Evlo is recruiting a Customer Account Manager to join our Dundee team. You will be involved in the full lifecycle of customer loans, from initial enquiry to affordability assessment, loan agreement processing, and ongoing support.

The role demands clear communication and a strong eye for detail, with customers at the heart of everything we do. You will receive full training and development to help you succeed, work with a supportive management team, and benefit from a comprehensive package