Customer Account Manager – Loans & Client Success

Evlo; Coventry; Sur place; GBP 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

Bonus scheme

Private healthcare

Life assurance

Excellent company pension 3% employee

8% employer contribution

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Résumé du poste

Evlo, a trusted name in consumer finance, is seeking a Customer Account Manager in the United Kingdom. You will guide customers through the loan lifecycle, from initial inquiry to final agreement, ensuring accurate affordability checks and smooth processing.

Join a supportive team with a comprehensive benefits package and opportunities for career growth, backed by training and development.

Qualifications

• Experience in financial services and customer account management.
• Strong communication and rapport-building skills.
• Comfortable working towards targets and delivering outcomes for customers.

Responsabilités

• Manage the end-to-end loan process for customers, from inquiries to agreement and lifecycle support.
• Build rapport with customers via phone and in-person interactions to ensure high-quality service.
• Collaborate with colleagues to meet targets and deliver positive customer outcomes.

Connaissances

Customer focus

Communication

Teamwork

Target achievement

Self-development

Description du poste

Evlo, a trusted name in consumer finance, is seeking a Customer Account Manager in the United Kingdom. You will guide customers through the loan lifecycle, from initial inquiry to final agreement, ensuring accurate affordability checks and smooth processing.

Join a supportive team with a comprehensive benefits package and opportunities for career growth, backed by training and development.