Customer Account Manager – Growth, Bonus & Benefits

Evlo; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Life assurance

Company pension

25 days holiday + BHs

Cycle to Work

Retail discounts

Tech scheme

Charity volunteering days

Job summary

Evlo in the United Kingdom is seeking an experienced Customer Account Manager to support customers through the full loan lifecycle. You will engage with branch customers, assess needs and affordability, and ensure a seamless lending journey with proactive service.

The role emphasizes strong communication, rapport building, and attention to detail, with training provided to help you succeed in a dynamic environment.

Qualifications

• Excellent communication skills and ability to build rapport with customers.
• Strong eye for detail and a customer-focused service mindset.
• Willingness to engage in training and development to succeed.

Responsibilities

• Handle the full lifecycle of customer loans from enquiry to completion.
• Assess affordability and liaise with customers at local branches.
• Provide ongoing support and high-quality customer service throughout the loan process.

Skills

Customer focus

Communication skills

Self-development

Teamwork

Target-driven

Job description

Evlo in the United Kingdom is seeking an experienced Customer Account Manager to support customers through the full loan lifecycle. You will engage with branch customers, assess needs and affordability, and ensure a seamless lending journey with proactive service.

The role emphasizes strong communication, rapport building, and attention to detail, with training provided to help you succeed in a dynamic environment.