Customer Account Manager — Loans & Service with Bonus & Benefits

Evlo; Lisburn; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Life assurance

Pension plan

Holiday allowance

Cycle to Work

Retail discounts

Tech scheme

Charity volunteering days

Job summary

Evlo in Lisburn, United Kingdom, is seeking a Customer Account Manager to join our growing consumer finance team. You will handle loans from inquiry to completion, building rapport with customers and guiding them through the lifecycle of their loan.

The role rewards strong communication, targets, and a customer‑focused approach, with full training provided and a comprehensive benefits package including private healthcare, pension, and holiday entitlement.

Qualifications

• Financial services experience.
• Excellent communication and customer-service skills.
• Ability to build rapport on phone and in person.
• Comfortable working toward targets.

Responsibilities

• Speak with customers enquiring at branches to establish requirements and affordability.
• Process loan agreements and support customers through the loan lifecycle.
• Maintain strong communication and build rapport with customers.
• Provide excellent service to achieve positive outcomes.

Skills

Customer focus

Communication skills

Self-development

Teamwork

Target-driven

Job description

Evlo in Lisburn, United Kingdom, is seeking a Customer Account Manager to join our growing consumer finance team. You will handle loans from inquiry to completion, building rapport with customers and guiding them through the lifecycle of their loan.

The role rewards strong communication, targets, and a customer‑focused approach, with full training provided and a comprehensive benefits package including private healthcare, pension, and holiday entitlement.