Customer Account Executive: Grow Relationships & Revenue

Ogm; Oxford; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary: £30,000 per annum

22 days holiday + bank holidays

Company pension scheme

Employee wellbeing support

Learning and progression opportunities

Descripción de la vacante

OGM, based in Oxfordshire, is seeking a Customer Account Executive to develop and nurture relationships with valued customers and support commercial activity.

The role focuses on day-to-day client interaction, responding to queries, preparing quotations, and tracking performance to ensure high standards of service. About 2–3 years in a customer-facing or commercial role is preferred, with office-based work in Yarnton and occasional customer visits.

Formación

• Around 2–3 years’ experience in a customer-facing or commercial support role.
• Strong numerical and analytical skills; proficient in Excel and spreadsheets.
• Proactive, organized approach with ability to manage multiple priorities.
• Excellent communication and relationship-building skills.

Responsabilidades

• Build and maintain strong customer relationships through excellent service and clear communication.
• Manage day-to-day customer enquiries and support ongoing commercial activity.
• Prepare quotes, estimates, and reports under the guidance of the Sales Director.
• Analyse data, pricing, and performance to support account planning and profitability.
• Attend regular online or in-person meetings with customers.
• Collaborate with internal departments to ensure on-time delivery and quality performance.
• Maintain CRM and Excel-based reports to track customer and sales performance.
• Identify opportunities for account growth.

Conocimientos

Customer-facing experience

Excel

CRM

Analytical skills

Herramientas

CRM

ERP

Excel

Descripción del empleo

OGM, based in Oxfordshire, is seeking a Customer Account Executive to develop and nurture relationships with valued customers and support commercial activity.

The role focuses on day-to-day client interaction, responding to queries, preparing quotations, and tracking performance to ensure high standards of service. About 2–3 years in a customer-facing or commercial role is preferred, with office-based work in Yarnton and occasional customer visits.