Cross-Sales Executive: Grow SMB Revenue & Retention

Global Payments; Leicester; On-site; GBP 35,000 - 55,000; Full time

Job summary

Global Payments is seeking a Sales Executive to join our Cross Sales team in the UK. You will manage a portfolio of SMB customers, drive cross-sell, upsell and product penetration, and protect recurring revenue through proactive engagement.

You’ll build account plans, forecast opportunities, and collaborate with product specialists to deliver outcomes aligned to customer needs and ambitious targets.

Qualifications

• Track record of growing customer relationships and delivering commercial results.
• Experience managing a portfolio of customers within a target-driven environment.
• Strong commercial acumen and customer-focused problem-solving skills.

Responsibilities

• Manage a portfolio of SMB customers as the primary commercial contact.
• Drive revenue growth through cross-sell, upsell and product penetration.
• Protect and grow recurring revenue by reducing attrition and managing retention risks.
• Develop and execute account plans and identify growth opportunities.
• Manage the sales pipeline from identification to close with accurate forecasting.
• Lead customer engagement and regular business reviews, aligning solutions to needs.
• Collaborate with product specialists to deliver optimal outcomes for customers and the business.

Job description

Global Payments is seeking a Sales Executive to join our Cross Sales team in the UK. You will manage a portfolio of SMB customers, drive cross-sell, upsell and product penetration, and protect recurring revenue through proactive engagement.

You’ll build account plans, forecast opportunities, and collaborate with product specialists to deliver outcomes aligned to customer needs and ambitious targets.