Global SMB Growth & Cross-Sell Executive

Global Payments Inc.; Leicester; On-site; GBP 30,000 - 54,000; Full time

Job summary

Global Payments Inc. in Leicester is seeking a results-driven Sales Executive to join our Cross Sales team. You will manage a portfolio of SMB customers, driving revenue growth through cross-sell, upsell and product penetration while protecting recurring revenue.

You’ll develop account plans, manage the pipeline, conduct regular business reviews, and align solutions to customer goals. A track record of growing relationships in a target-driven environment is essential.

Qualifications

• Portfolio management capabilities across SMBs.
• Experience driving cross-sell/upsell and product penetration.
• Strong ability to grow revenue while maintaining customer relationships.
• Ability to balance revenue growth with retention and relationship management.
• Energy, resilience and accountability for ambitious targets.

Responsibilities

• Manage a portfolio of SMB customers, acting as the primary commercial contact and building long-term customer relationships.
• Drive revenue growth and portfolio value through cross-sell, upsell and product penetration in line with sales targets.
• Protect and grow recurring revenue, proactively managing retention risks and reducing attrition.
• Develop and execute account plans, identifying growth opportunities and prioritising activity to maximise commercial outcomes.
• Manage the sales pipeline, progressing opportunities from identification through to close with accurate forecasting.
• Lead customer engagement, conduct regular business reviews and align solutions to customer needs and objectives.
• Deliver against revenue, retention and activity targets with high productivity and performance.
• Maintain accurate customer, opportunity and forecast data for strong pipeline visibility and reporting.
• Collaborate with product specialists and wider stakeholders to deliver the best outcomes for customers and the business.

Skills

Portfolio management

Cross-selling

Customer relationships

Sales targets

Commercial acumen

Job description

Global Payments Inc. in Leicester is seeking a results-driven Sales Executive to join our Cross Sales team. You will manage a portfolio of SMB customers, driving revenue growth through cross-sell, upsell and product penetration while protecting recurring revenue.

You’ll develop account plans, manage the pipeline, conduct regular business reviews, and align solutions to customer goals. A track record of growing relationships in a target-driven environment is essential.