CRO Analyst

Forward Role; Leeds; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading digital consultancy is looking for a CRO Analyst for a 12-month fixed-term contract in Leeds. This role involves analyzing performance metrics for ecommerce clients, creating reports, and collaborating with UX designers. Strong experience in web analytics, particularly with Adobe Analytics or GA4, is essential. Ideal for a data-driven individual who thrives in a collaborative environment. The position offers a hybrid working model with 1-2 days in the office each week.

Qualifications

• Strong experience in web analytics, ideally with Adobe Analytics or GA4.
• Understanding of CRO and experimentation principles.
• Ability to turn data into insight and explain the story behind the numbers.

Responsibilities

• Analyse performance across ongoing CRO tests and provide insights.
• Partner with UX designers to develop test ideas.
• Create dashboards and reports for stakeholders.

Skills

Web analytics experience

Data insight generation

Strong communication skills

Advanced Excel skills

Understanding of CRO principles

Tools

Adobe Analytics

GA4

Adobe Target

ContentSquare

Job description

Overview

CRO Analyst - 12 Month Fixed-Term Contract

£35,000 - £45,000

Leeds City Centre (Hybrid : 1-2 days per week in the office)

Forward Role is supporting a digital consultancy in hiring a CRO Analyst to work on a major ecommerce client engagement. This is a long-term, high-visibility programme where you'll drive web analytics and insight generation while also supporting a broader mix of analytics clients.

As the CRO Analyst, you will spend the majority of your time dedicated to a large ecommerce client, with additional involvement in ongoing analytics and data-focused projects across the portfolio.

This is a fantastic opportunity for someone looking to enhance their career in growing business. You will be a part of a highly experienced, small team, giving you the chance to learn and develop!

The Leeds office is a short walk from the train station.

Role & Responsibilities

• Analyse performance across ongoing CRO tests, providing clear insights into what worked, what didn\'t, and why.
• Partner with UX designers to develop test ideas using behavioural insights.
• Liaise closely with developers and external teams to ensure tests are implemented accurately, tracked correctly and measured effectively.
• Investigate customer behaviour, identify trends, and uncover opportunities for optimisation.
• Create dashboards and reports for stakeholders, ensuring insights are communicated clearly.
• Build and maintain data pipelines and reporting frameworks to support experimentation and broader analytics projects.
• Support other clients with analytics consultancy, including tagging, technical implementation, and ongoing web analytics requests.
• Act as a trusted advisor, providing data-led recommendations and supporting the delivery of client projects end-to-end.

Skills & Experience

• Strong experience in web analytics, ideally with Adobe Analytics or GA4
• Understanding of CRO and experimentation principles
• (hands-on test building is not essential)
• Ability to turn data into insight and explain the story behind the numbers.
• Experience working with UX, developers, and cross-functional teams.
• Advanced Excel skills
• Familiarity with Adobe Target or other CRO platforms
• Experience with ContentSquare is highly desirable, but not essential.
• Strong communication and stakeholder management skills.

If you\'re a data-driven problem solver with a passion for experimentation and digital / web performance, we\'d love to hear from you. Please apply to this advert.

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