CRM Specialist - Part-Time, Remote, Lifecycle Engagement

BorrowMyDoggy; Remote; GBP 30,000 - 40,000; Part time

Job summary

A UK-based dog-sharing marketplace is looking for a part-time CRM Specialist to support their CRM Lead. This flexible role (1-2 days a week) involves building and optimizing CRM communications. Candidates should have hands-on experience in CRM, knowledge of Braze, and strong attention to detail. You'll contribute to creating engaging customer journeys and improving retention in a dog-loving, mission-driven environment.

Benefits

Competitive salary

Supportive team

Contribute to a growing tech company

Qualifications

• Hands-on experience in CRM or lifecycle marketing role for a subscription or online business.
• Working knowledge of Braze, building campaigns and journeys independently.
• Strong attention to detail and confidence managing live CRM sends.

Responsibilities

• Build and send newsletters, lifecycle, and engagement communications.
• Support the CRM Lead in executing customer journeys in Braze.
• Help maintain and optimise onboarding, engagement, and reactivation flows.

Skills

CRM or lifecycle marketing experience

Knowledge of Braze

Clear written communication skills

Data analysis skills

Attention to detail

A/B testing familiarity

Tools

Braze

HTML

Job description

A UK-based dog-sharing marketplace is looking for a part-time CRM Specialist to support their CRM Lead. This flexible role (1-2 days a week) involves building and optimizing CRM communications. Candidates should have hands-on experience in CRM, knowledge of Braze, and strong attention to detail. You'll contribute to creating engaging customer journeys and improving retention in a dog-loving, mission-driven environment.