CRM Loyalty Operations Specialist (Hybrid)

Dixons Carphone; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading technology retailer in Greater London seeks a CRM Executive to oversee loyalty operations and customer engagement programs. You will work closely with various teams to optimize performance and ensure seamless experiences for members. Ideal candidates have over 2 years of experience in loyalty or data-driven marketing. This role offers 25 days of annual leave, competitive benefits, and a hybrid work model.

Benefits

25 days of annual leave

Life Assurance

Colleague Discounts on Tech

Access to Champion Health

Hybrid Working

Qualifications

• 2+ years’ experience in loyalty, CRM, or digital operations.
• Strong organisational skills to manage multiple workstreams.
• Experience in fast-paced retail or e-commerce.

Responsibilities

• Support the day-to-day running of Currys Loyalty programmes.
• Work closely with Data, Analytics and Insight teams.
• Act as a key operational contact for internal teams.
• Ensure compliance and high-quality execution.
• Support programme reporting and optimizations.

Skills

Loyalty operations

CRM

Data-driven marketing

Organisational skills

Analytical skills

Problem-solving

Job description

A leading technology retailer in Greater London seeks a CRM Executive to oversee loyalty operations and customer engagement programs. You will work closely with various teams to optimize performance and ensure seamless experiences for members. Ideal candidates have over 2 years of experience in loyalty or data-driven marketing. This role offers 25 days of annual leave, competitive benefits, and a hybrid work model.