Credit Controller

Team Jobs - Commercial; Wimborne Minster; On-site; GBP 18,000 - 30,000; Full time

Job summary

Team Jobs - Commercial in Poole is seeking a proactive Credit Controller to join a busy finance team. You will own customer accounts, manage outstanding payments and help keep cash flow healthy while building strong relationships with customers and internal teams.

The role offers permanent employment, with standard 40-hour weeks, and requires experience in credit control or accounts receivable, attention to detail, and good communication.

Qualifications

• Experience in credit control, accounts receivable or similar finance role.
• Strong numerical and data accuracy skills.
• Experience with finance systems and Excel.

Responsibilities

• Own customer accounts and manage payments and reconciliations.
• Chase outstanding debt and manage credit risk.
• Prepare statements, invoices, and reporting.
• Collaborate with internal teams to resolve queries.
• Maintain relationships with customers and stakeholders.
• Run month-end invoicing and ad hoc reporting.
• Escalate significant issues when needed.

Skills

Credit control

Accounts receivable

Attention to detail

Communication

Organization

Proactivity

MS Office

Tools

Finance systems

Microsoft Excel

EDI

Job description

Location: Poole
Salary: Up to 30k
Job Type: Permanent
Hours: Monday-Friday, 8:00am-5:00pm 40 hours per week

We're recruiting for a Credit Controller to join a busy finance team based in Poole.

This is a varied role where you'll take ownership of customer accounts, manage outstanding payments and help keep cash flow running smoothly, while building good relationships with customers and internal teams.

What you'll be doing:

• Acting as a key point of contact for customer account and payment queries
• Managing customer account reconciliations, portals and EDI integrations
• Reviewing new and existing accounts, including credit checks, payment history and credit limits
• Managing a portfolio of customer accounts and proactively chasing outstanding debt
• Prioritising high-value accounts and invoices to minimise bad debt and risk
• Resolving invoice and payment queries quickly and efficiently
• Preparing and sending customer statements and overdue payment reminders
• Producing weekly and ad hoc credit, account and reporting information
• Proactively managing new accounts and high-value invoices
• Building positive working relationships with customers and internal teams
• Preparing consolidated month-end invoices
• Escalating any significant credit or account issues when required

What we're looking for:

• Previous experience in credit control, accounts receivable or a similar finance role
• Good attention to detail and confidence working with figures
• Someone who is comfortable having conversations around outstanding payments
• Strong communication and relationship-building skills
• Good organisation and the ability to manage multiple accounts and priorities
• A proactive approach to resolving queries and collecting outstanding debt
• Confidence using finance systems and Microsoft Office

If you're looking for a permanent Credit Control role where you can take ownership of your own workload and be part of a busy finance team, we'd love to hear from you.