Credit Controller

TEAM Inc.; Poole; On-site; GBP 27,000 - 32,000; Full time

Job summary

TEAM Inc. is seeking a proactive Credit Control specialist to own a portfolio of customer accounts and chase outstanding debts, helping to keep cash flow healthy.

You will liaise with customers and internal teams, perform reconciliations and run statements, while providing regular reporting. The ideal candidate has credit control or accounts receivable experience, good numeracy, and excellent communication skills.

Qualifications

• Previous experience in credit control, accounts receivable or a similar finance role.
• Good attention to detail and confidence working with figures.
• Comfortable discussing outstanding payments with customers.
• Strong communication and relationship-building skills.
• Good organisation and the ability to manage multiple accounts and priorities.
• Proactive approach to resolving queries and collecting debt.
• Proficient with finance systems and Microsoft Office.

Responsibilities

• Acting as a key point of contact for customer account and payment queries.
• Managing customer account reconciliations, portals and EDI integrations.
• Reviewing new and existing accounts, including credit checks and payment history.
• Managing a portfolio of customer accounts and chasing outstanding debt.
• Prioritising high-value invoices to minimise bad debt and risk.
• Resolving invoice and payment queries quickly and efficiently.
• Preparing and sending customer statements and overdue reminders.
• Producing weekly and ad hoc credit, account and reporting information.
• Proactively managing new accounts and high-value invoices.
• Building positive working relationships with customers and internal teams.
• Preparing consolidated month-end invoices.
• Escalating significant credit or account issues when required.

Skills

Credit control

Accounts receivable

Finance

Communication

Relationship-building

Attention to detail

Multitasking

Debt collection

Microsoft Office

Tools

Microsoft Office

Finance systems

Job description

This is a varied role where you'll take ownership of customer accounts, manage outstanding payments and help keep cash flow running smoothly, while building good relationships with customers and internal teams. What you'll be doing:

• Acting as a key point of contact for customer account and payment queries
• Managing customer account reconciliations, portals and EDI integrations
• Reviewing new and existing accounts, including credit checks, payment history and credit limits
• Managing a portfolio of customer accounts and proactively chasing outstanding debt
• Prioritising high-value accounts and invoices to minimise bad debt and risk
• Resolving invoice and payment queries quickly and efficiently
• Preparing and sending customer statements and overdue payment reminders
• Producing weekly and ad hoc credit, account and reporting information
• Proactively managing new accounts and high-value invoices
• Building positive working relationships with customers and internal teams
• Preparing consolidated month-end invoices
• Escalating any significant credit or account issues when required
• Previous experience in credit control, accounts receivable or a similar finance role
• Good attention to detail and confidence working with figures
• Someone who is comfortable having conversations around outstanding payments
• Strong communication and relationship-building skills
• Good organisation and the ability to manage multiple accounts and priorities
• A proactive approach to resolving queries and collecting outstanding debt
• Confidence using finance systems and Microsoft Office

If you're looking for a permanent Credit Control role where you can take ownership of your own workload and be part of a busy finance team, we'd love to hear from you.