Credit Controller

CMA Recruitment Group; Poole; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible morning hours

Casual dress code

Friendly team environment

Immediate start

Job summary

CMA Recruitment Group is seeking a Credit Controller for a Poole-based retail organisation. This role focuses on managing sales ledgers, controlling credit, and driving timely collections in a friendly, dynamic team environment.

You will handle invoices and cash receipts, communicate with customers, collaborate with internal teams, and contribute to process improvements. An immediate start and flexible morning hours are available in a supportive finance setting.

Qualifications

• Proven experience in sales ledger, credit control, or accounts receivable.
• Effective written and verbal communication with a confident telephone manner.
• Strong organisational skills with attention to detail and the ability to prioritise tasks.
• Proficient with Excel; training on company-specific software will be provided.
• Positive attitude and willingness to learn in a finance role.

Responsibilities

• Managing a portfolio of customer accounts and processing sales invoices and receipts.
• Engaging with customers via email and phone to facilitate collections and resolve account queries.
• Collaborating with internal teams to ensure billing accuracy and efficient account management.
• Assisting with basic financial analysis and reporting to optimise collection strategies.
• Maintaining meticulous records and supporting continuous process improvement initiatives.

Skills

Sales ledger

Credit control

Accounts receivable

Excel

Communication skills

Organisation

Attention to detail

Prioritisation

Telephone manner

Tools

Accounts software

Job description

Join a well-established Poole-based retail organisation as a Credit Controller. Known for a friendly and dynamic culture, our client prides itself on their commitment to quality and team development. Conveniently located in Poole, Dorset with easy access and a professional but relaxed work environment, this company values punctuality, staff engagement, and continuous learning. This role offers an immediate start, flexible hours in the mornings, and a chance to be part of a reputable retail sector leader.

What will the Credit Controller role involve?

• Managing a portfolio of customer accounts, ensuring timely and accurate processing of sales invoices and receipts, contributing to smooth financial operations
• Engaging with customers via email and phone to facilitate collections and resolve account queries, supporting cash flow targets
• Collaborating with internal teams to ensure billing accuracy and efficient account management, fostering strong stakeholder relationships
• Assisting with basic financial analysis and reporting, helping to optimise collection strategies
• Maintaining meticulous records, adhering to company policies, and supporting continuous process improvement initiatives

Suitable Candidate for the Credit Controller vacancy:

• Proven experience in sales ledger, credit control, or accounts receivable functions, ideally within retail or a similar sector
• Effective communication skills, both written and verbal, with a confident telephone manner
• Strong organisational skills with attention to detail and the ability to prioritise tasks effectively
• Proficient with Excel; training on company-specific software will be provided
• Positive attitude, punctuality, and the desire to learn and develop within a finance role

Additional benefits and information for the role of Credit Controller:

• Flexible working hours in the morning to suit your routine
• Casual dress code and a friendly, supportive team environment
• Opportunities to gain experience in credit control and finance operations within a thriving retail business
• Salary will be dependent on experience
• Immediate start available for the right candidate