Credit Controller

Team Jobs - Commercial; Poole; On-site; GBP 27,000 - 33,000; Full time

Job summary

Team Jobs - Commercial in Poole is seeking a Credit Controller to join a busy finance team. You will act as a key point of contact for customer account and payment queries and manage balances and credit limits.

The role involves handling reconciliations, reviewing accounts, and proactively chasing overdue debt while maintaining strong relationships with customers and internal teams. The position is permanent with standard business hours and a focus on accurate month-end reporting.

Qualifications

• Experience in credit control or accounts receivable.
• Strong numeracy and attention to detail.
• Good communication and relationship-building skills.

Responsibilities

• Acting as a key point of contact for customer account and payment queries.
• Managing customer account reconciliations, portals and EDI integrations.
• Reviewing new and existing accounts, including credit checks, payment history and credit limits.
• Managing a portfolio of customer accounts and proactively chasing outstanding debt.
• Prioritising high-value accounts and invoices to minimise bad debt and risk.
• Resolving invoice and payment queries quickly and efficiently.
• Preparing and sending customer statements and overdue payment reminders.
• Producing weekly and ad hoc credit, account and reporting information.
• Proactively managing new accounts and high-value invoices.
• Building positive working relationships with customers and internal teams.
• Preparing consolidated month-end invoices.
• Escalating any significant credit or account issues when required.

Skills

Credit control

Accounts receivable

Attention to detail

Communication skills

Relationship-building

Organisational skills

Proactive problem solving

Microsoft Office

Tools

Microsoft Office

Finance systems

Job description

Credit Controller

Location: Poole

Salary: Up to £30k

Job Type: Permanent

Hours: Monday-Friday, 8:00am-5:00pm | 40 hours per week

We're recruiting for a Credit Controller to join a busy finance team based in Poole.

What you’ll be doing:

• Acting as a key point of contact for customer account and payment queries
• Managing customer account reconciliations, portals and EDI integrations
• Reviewing new and existing accounts, including credit checks, payment history and credit limits
• Managing a portfolio of customer accounts and proactively chasing outstanding debt
• Prioritising high-value accounts and invoices to minimise bad debt and risk
• Resolving invoice and payment queries quickly and efficiently
• Preparing and sending customer statements and overdue payment reminders
• Producing weekly and ad hoc credit, account and reporting information
• Proactively managing new accounts and high-value invoices
• Building positive working relationships with customers and internal teams
• Preparing consolidated month-end invoices
• Escalating any significant credit or account issues when required

What we’re looking for:

• Previous experience in credit control, accounts receivable or a similar finance role
• Good attention to detail and confidence working with figures
• Someone who is comfortable having conversations around outstanding payments
• Strong communication and relationship-building skills
• Good organisation and the ability to manage multiple accounts and priorities
• A proactive approach to resolving queries and collecting outstanding debt
• Confidence using finance systems and Microsoft Office

If you're looking for a permanent Credit Control role where you can take ownership of your own workload and be part of a busy finance team, we'd love to hear from you.