Credit Control Specialist — Hybrid Role with Great Benefits

Daisy Corporate Services Trading Limited; Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading telecommunications firm in Solihull is seeking a highly organised Credit Control Administrator to join their dynamic team. The role involves managing customer queries, overseeing payment processes, and performing cash posting and allocations. Candidates should have strong communication skills, attention to detail, and proficiency in Microsoft Office. This position offers flexible hybrid working and a competitive benefits package.

Benefits

Hybrid Working

Annual Leave of 25 days, increasing with tenure

Private medical coverage

Discounted health plans

Qualifications

• Proven ability to manage multiple tasks effectively while meeting tight deadlines.
• Strong written and verbal communication skills, with a confident and professional telephone manner.
• Exceptional attention to detail, with a strong focus on accuracy.

Responsibilities

• Manage customer queries via the credit control inbox.
• Process and manage direct debits, ensuring accuracy and efficiency.
• Perform accurate cash posting and allocations.

Skills

Time management

Strong verbal communication

Attention to detail

Proficient in Microsoft Office

Ability to manage multiple tasks

Calm under pressure

Tools

Microsoft Excel

Sage 200 Cloud

Job description

A leading telecommunications firm in Solihull is seeking a highly organised Credit Control Administrator to join their dynamic team. The role involves managing customer queries, overseeing payment processes, and performing cash posting and allocations. Candidates should have strong communication skills, attention to detail, and proficiency in Microsoft Office. This position offers flexible hybrid working and a competitive benefits package.