Court Usher - Band F

Brook Street; Slough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public sector recruitment agency is seeking a highly motivated Court Usher for a full-time position in Slough Courts until the end of March 2026. The role involves balancing usher duties with administrative tasks, providing essential support to court users and the judiciary. Ideal candidates should possess excellent customer service skills, be proficient in IT, and have strong organizational abilities. Pay is set at £12.21 per hour, and all eligible candidates, including veterans and disability candidates, are encouraged to apply.

Qualifications

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask whilst working in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent organisational and time-keeping skills.

Responsibilities

• Balance usher and administrative duties effectively.
• Serve as the first point of contact for court users.
• Assist the judiciary and administrative staff regularly.
• Prepare court/hearing rooms for use.
• Complete documentation to ensure efficient court operation.
• Perform general clerical work to support HMCTS.

Skills

Excellent customer service skills

Ability to multitask

Good written and verbal communication skills

IT proficient

Excellent organisational skills

Job description

About the Court Usher Role

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Full Time, 37 hours per week 9am - 5pm

This role is a contract role until end of March 2026 (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

Pay rate : £12.21 per hour

We are currently recruiting for a Court Usher at Slough Courts.

Responsibilities

• You will balance usher and administrate duties, allowing you to work where needed.
• You will be an essential first point of contact for all the court users.
• There will be regular contact with the judiciary and assisting the administrative staff.
• You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms.
• Complete documentation, as well as ensuring the court runs efficiently.
• You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.

Skills & Experience

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask whilst working in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent Organisational and time-keeping skills

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.