Court Administration Officer — Clerking & Client Support

Brook Street; Blackwood; Vor Ort; GBP 18.000 - 19.000; Vollzeit

Benefits dieser Stelle

Onsite parking available

Zusammenfassung

Brook Street is seeking an Admin Officer for a busy court environment in Blackwood. The role focuses on preparing papers, clerking civil and family courts, handling inquiries, and ensuring accurate records. The position is fully office-based, with standard 9-5 hours and guaranteed DBS clearance.

Assignment ongoing with potential extension. You will support listings, organize meeting rooms, and ensure timely service of court documents while maintaining high standards of accuracy and customer

Qualifikationen

• Excellent customer service skills and ability to stay calm under pressure.
• Strong administrative ability with accurate record-keeping and document preparation.
• Confidence drafting and producing standard documents per instructions.
• Proactive mindset with discretion and initiative within defined processes.
• Team-focused with willingness to contribute to continuous improvement.
• Comfortable working to throughput and accuracy targets.
• Willingness to flex to support other local offices.

Aufgaben

• Prepare papers and files for court, tribunals, hearings and meetings.
• Produce court/tribunal documents and draft standard letters and correspondence.
• Create and update records on internal systems, including data input and post opening/dispatch.
• Clerking civil and family courts, tribunals and hearings; ensure papers and materials are up to date.
• Assist court users with general queries in person, in writing and by telephone.
• Support listing and rota checks; help organise meeting rooms and related materials.
• Contact relevant parties, schedule and serve court documents, including use of chip and pin where required.
• Support processing and checking casework documentation for accuracy and quality standards.
• Undertake basic statistical and processing tasks to meet workload targets.

Kenntnisse

Customer service

Administrative ability

Document drafting

Discretion and initiative

Team collaboration

Target-driven

Tools

Office software

Jobbeschreibung

Brook Street is seeking an Admin Officer for a busy court environment in Blackwood. The role focuses on preparing papers, clerking civil and family courts, handling inquiries, and ensuring accurate records. The position is fully office-based, with standard 9-5 hours and guaranteed DBS clearance.

Assignment ongoing with potential extension. You will support listings, organize meeting rooms, and ensure timely service of court documents while maintaining high standards of accuracy and customer