Course & Student Experience Coordinator

Kingston University; Royal Borough of Kingston upon Thames; On-site; GBP 27,000 - 33,000; Full time

Job summary

Kingston University is recruiting within the Course and Student Administration (CSA) Team in Student Services. You will support course and student administration across the student lifecycle and work with the Student Records System (SITS) to ensure accurate progression of student records.

The role requires excellent communication and attention to detail, delivering high-quality customer service to students and staff. Three roles are available with a pro rata starting salary of £30,067 per annum.

Qualifications

• High level communication skills and attention to detail.
• Experience providing professional support in a similar environment.
• Strong customer service ethos and ability to respond to queries from staff and students.

Responsibilities

• Provide professional support and advice to academic and professional staff across the university.
• Develop and maintain knowledge of course provision and delivery to support the student lifecycle.
• Support accurate and timely progression of student records in the Student Records System (SITS).
• Deliver high-quality customer service to students and staff.

Skills

Communication skills

Attention to detail

Customer service

Teamwork

Education

A Level or equivalent

Tools

SITS

Job description

Kingston University is recruiting within the Course and Student Administration (CSA) Team in Student Services. You will support course and student administration across the student lifecycle and work with the Student Records System (SITS) to ensure accurate progression of student records.

The role requires excellent communication and attention to detail, delivering high-quality customer service to students and staff. Three roles are available with a pro rata starting salary of £30,067 per annum.