Student Experience & Records Administrator

City St George's; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

City St George’s, University of London is seeking a Student Administrator to provide essential support for a wide range of student-facing services and lifecycle processes. The role acts as a first point of contact for students and prospective applicants, ensuring accurate information and smooth query resolution.

You will contribute to maintaining student records, processing extensions, extenuating circumstances, events and transcript requests, supporting a high-quality student experience.

Qualifications

• The role provides administrative support for a wide-range of student-facing services and student lifecycle processes within the School, such as extensions, extenuating circumstances, student events, student status letters and transcript requests.

Responsibilities

• The post holder supports core administrative processes, maintains student records and contributes to a high-quality, responsive student experience.
• The Student Administrator is a School-based student facing role which acts as a first point of contact for student and prospective student enquiries, ensuring accurate information is provided and that queries are resolved efficiently.

Job description

City St George’s, University of London is seeking a Student Administrator to provide essential support for a wide range of student-facing services and lifecycle processes. The role acts as a first point of contact for students and prospective applicants, ensuring accurate information and smooth query resolution.

You will contribute to maintaining student records, processing extensions, extenuating circumstances, events and transcript requests, supporting a high-quality student experience.