Student Lifecycle & Programme Admin Lead

Kings College London; England; On-site; GBP 28,000 - 36,000; Full time

Job summary

King’s College London is seeking a capable administrator to manage end-to-end application and enrolment processes within a student-facing environment. The role requires coordinating multiple stages and deadlines, developing procedures, safeguarding knowledge, and supporting staff and stakeholders across teams.

Applicants should have experience in higher education settings, excellent communication, and a commitment to inclusive, high-quality service.

Qualifications

• Experience managing end-to-end application and enrolment processes within higher education or a student-facing environment.
• Experience planning and coordinating activity across multiple stages, deadlines and competing priorities.
• Ability to develop, implement and improve procedures, systems and workflows to support consistent and efficient service delivery.
• Experience of line managing and training seasonal staff responsible for the supervision of under 18 students; setting clear expectations, monitoring performance and supporting effective delivery.
• Experience coordinating work across multiple teams and stakeholders including clear responsibilities and timely completion of actions.
• Knowledge and understanding of safeguarding policy and procedures for under 18s in a student-facing environment.
• Excellent written and verbal communication skills, with the ability to communicate complex information clearly and manage sensitive student-related matters appropriately.
• Experience working in higher education in short courses or summer school environment.

Skills

End-to-end processes

Planning & coordination

Procedures & workflows

Line management

Stakeholder coordination

Safeguarding knowledge

Communication skills

Higher education experience

Education

Degree or equivalent professional experience

Tools

MS Office Suite

Student records systems

Admissions platforms

Data reporting tools

Job description

King’s College London is seeking a capable administrator to manage end-to-end application and enrolment processes within a student-facing environment. The role requires coordinating multiple stages and deadlines, developing procedures, safeguarding knowledge, and supporting staff and stakeholders across teams.

Applicants should have experience in higher education settings, excellent communication, and a commitment to inclusive, high-quality service.