Student Records & Course Administration Lead

Kingston University; Royal Borough of Kingston upon Thames; Presencial; GBP 41.000 - 51.000; Jornada completa

Descripción de la vacante

Kingston University in Kingston upon Thames seeks an experienced higher education manager to lead the Course and Student Administration (CSA) team within Student Services. You will manage 6–8 staff, ensure accurate progression of student records, and engage with the university's SITS system to deliver a high-quality service from enrolment to graduation.

Based primarily at Kingston Hill, the role involves in-person meetings on other campuses, driving continuous improvement, and partnering with

Formación

• Must have experience managing a professional support office in a higher education setting.
• Strong attention to detail and commitment to high-quality service.
• Ability to work with academic colleagues and external partners to improve processes.

Responsabilidades

• Lead the CSA team and manage service delivery from enrolment to graduation.
• Oversee accurate progression of student records using SITS.
• Collaborate with academics and stakeholders to drive continuous service improvement.

Conocimientos

Staff management

SITS experience

Data integrity

IT proficiency

Educación

Degree or equivalent

Herramientas

SITS

Descripción del empleo

Kingston University in Kingston upon Thames seeks an experienced higher education manager to lead the Course and Student Administration (CSA) team within Student Services. You will manage 6–8 staff, ensure accurate progression of student records, and engage with the university's SITS system to deliver a high-quality service from enrolment to graduation.

Based primarily at Kingston Hill, the role involves in-person meetings on other campuses, driving continuous improvement, and partnering with