Counter Assistant - Leicester

Harper Recruitment; United Kingdom; On-site; GBP 25,000; Full time

Job summary

A successful independent business in Leicester is looking for a Sales Consultant to provide exceptional customer service and technical advice. The role includes managing product displays, generating commercial leads, and liaising with the warehouse team. Candidates should have a background in customer service and excellent communication skills. This permanent, full-time position offers a salary of around £25,000 with an attractive bonus scheme and opportunities for career progression.

Benefits

Employee discount

Full training provided

Generous company pension

Attractive bonus scheme

Death in service

Free parking

Career progression

Qualifications

• Experience in customer service in retail and trade.
• Excellent organisational and time-management skills.
• Proven problem-solving and decision-making abilities.
• Strong written and verbal communication skills.

Responsibilities

• Deliver excellent customer service both in-person and via phone.
• Promote and sell company products, generating sales leads.
• Manage product displays and keep the showroom presentable.
• Chase outstanding orders and liaise with the warehouse.
• Input customer details onto the CRM database.

Skills

Customer service experience

Organisational skills

Problem-solving skills

Communication skills

Job description

Sales Consultant

Salary: circa £25,000 + bonus

Type: Permanent

Location: Leicester

Hours: Full-time – Monday – Saturday (with a day off in the week)

Harper Recruitment Group is working in partnership with a highly successful and established independent East Midlands business. Established for over 40 years and market leaders in their field, this is a unique and opportune time to join them.

As a Sales Consultant, you will be integral to the operations, delivering exceptional customer service and providing product and technical advice. This role would suit someone who is great with customer interaction and is looking to elevate their career to the next level.

Responsibilities

• Deliver excellent customer service both in-person and via phone
• Promote and sell company products, generating commercial sales leads
• Manage the display and presentation of products, ensuring everything is labelled
• Keep the showroom presentable at all times
• Chase outstanding orders on a regular basis
• Liasen with the warehouse team regarding stock availability
• Input customer details onto a CRM database

Who are we looking for?

• Experience working in a customer service background in both retail and trade
• Excellent organisational and time‑management skills
• Problem‑solving and decision‑making skills to resolve issues and ensure smooth operations
• Excellent written and verbal communication skills

Benefits

• Employee discount
• Full training provided
• Generous company pension
• Attractive bonus scheme
• Death in service
• Free parking
• Career progression

Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

About Harper Recruitment Group: Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.