Costa Coffee Barista

Goldex Investments Group Ltd; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading coffee shop operator in Greater London is seeking a Barista to create memorable experiences for customers through great coffee and service. As a Barista, you will craft coffee, engage with customers, and maintain store standards. Ideal candidates possess a positive demeanor, strong communication skills, and a willingness to learn. This position offers competitive training and internal growth opportunities. Join a team dedicated to customer satisfaction and enjoy various employee benefits.

Benefits

50% Staff discount

Full structured training

Company Pension

Holiday accrual system

Refer-a-friend scheme

Recognition opportunities

Qualifications

• Customer-facing experience preferred.
• Barista experience is desirable.
• Willingness to learn and follow uniform standards.

Responsibilities

• Craft coffee and serve customers with a smile.
• Maintain health & safety and cleanliness across the store.
• Engage with customers about Costa products.

Skills

Positive outlook and can-do attitude

Excellent communication skills

Hard-working attitude

Multi-tasking skills

Job description

Overview

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits.

A bit about the role

Day to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.

Responsibilities

• Crafting great coffee that hits that sweet spot every time
• Serving customers with a smile so they walk away happy and excited about their next visit
• Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
• Working with your team to maintain health & safety and cleanliness across the store
• Most importantly, having fun – this is your time to learn, develop and meet great people

A bit about you

• A positive outlook, can-do attitude, and bags of personality
• A passion for delivering excellence in everything you do
• The communication skills to strike up a good conversation with our customers daily
• A hard-working attitude and multi-tasking skills
• Flexible approach (ability to be multi-skilled)
• Willingness to learn
• Ability to work within a team and individually
• Presentable and able to follow uniform brand standards
• Reliable & committed; flexible to be available for shifts

Desirable

• Worked within a customer-facing environment
• Worked in the hospitality / retail industry
• Barista experience

Benefits

• 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card)
• Full, structured training including Barista, Brand Standards, Food Safety Level 2
• The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
• Internal growth potential and a long-term career path
• Company Pension
• Holiday accrual system
• Refer a friend scheme and receive £150 per candidate (T&C’s apply)
• 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
• Opportunity to volunteer for the Goldex and Costa Foundation
• Access to a range of local and national discounts with The Life Style Card
• Recognition opportunities: Hampers for Workiversary’s, Store of the Month, Customer Feedback Award and Achievement Awards

Essential

• Enthusiasm to execute outstanding customer service
• Friendly manner
• Communicate confidently with customers
• Flexible approach (ability to be multi-skilled)
• Willingness to learn
• Ability to work within a team and individually
• Presentable and able to follow uniform brand standards
• Reliable & committed
• Flexible to be available for shifts

Note

This Costa store is owned & operated by Goldex Investments Ltd. We are an Award Winning Multi-Brand Company with stores throughout the South East of England. Our motto is “Investing In The Future” and that includes our staff. Our People Are What Makes Us Great!