Corporate Security Officer

ICTS (UK) Limited; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A security services provider in Greater London is seeking an experienced Security Officer to ensure the safety and security of high-profile premises. Responsibilities include managing access control, patrolling, responding to customer queries, and maintaining incident records. Candidates must possess an SIA Door Supervision or Security Guarding license and ideally a First Aid qualification. The position offers various benefits including a pension scheme and health insurance, along with comprehensive training and support.

Benefits

Personal Pension Scheme

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Proven background in Corporate Security.
• Excellent customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Manage access control for buildings and car-parks.
• Patrol buildings, car parks and grounds.
• Respond to customer requests and queries.
• Check ID passes and maintain security.
• Report Health & Safety issues.
• Maintain records of incidents.

Skills

Customer service

Interpersonal skills

Conflict resolution

IT Skills (Microsoft Office)

Education

First Aid at Work qualification

SIA Door Supervision or Security Guarding license

SIA CCTV (PSS) Licence

Job description

In this high-profile security officer role, you will ensure the security and safety of premises and people at a prestigious client site.

An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:

Responsibilities

• Managing access control for buildings and car-parks - for employees, visitors and contractors
• Patrolling the buildings, car parks and grounds to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional and friendly approach
• De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site.
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
• Maintaining records including incident reports using computer- and paper-based systems

This is a permanent role. Hours of work may vary but shifts are normally 12 hours duration covering days and nights working on a 6 on 3 off shift pattern. However, as part of a small team you will need to be reliable and flexible to support your colleagues.

An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.

Desirable qualifications

• A First Aid at Work qualification
• An SIA CCTV (PSS) Licence

Person Specific

• Proven background in Security with an emphasis on Corporate Security.
• Excellent interpersonal & communication skills.
• Experience of issue and conflict resolution.
• Able to work under own initiative, making decisions to benefit ICTS and client.
• Deliver excellent customer service.
• Flexible in approach to daily duties and additional events when held on site.
• Competent IT Skills (Microsoft Word/Excel/Outlook/PowerPoint)
• Demonstrate the ability to think and act quickly in emergencies or under pressure.
• Maintain a high standard of personal presentation.
• Able to demonstrate an ability to work as part of a team.
• Excellent attitude towards learning & personal development plus highly receptiveness to advice & feedback.
• An understanding of equality, diversity, and inclusion.

Full training, uniform and health and safety equipment are provided, and you will also have access to:

Benefits

• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.