Corporate Receptionist

Digital Waffle; Birmingham; On-site; GBP 27,000 - 29,000; Full time

Job summary

Digital Waffle in Birmingham City Centre is seeking a highly organised Front of House Receptionist to join a newly refurbished office. You will be the first point of contact for tenants, ensuring an exceptional visitor experience and prioritising superb customer service.

The role requires at least 2 years in front of house, strong communication, and the ability to manage admin tasks using Microsoft Office. You will work as part of a friendly team, maintaining a professional reception and

Qualifications

• Minimum 2 years of experience in a front of house position (office building or hospitality).
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Proficient in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• A positive and proactive attitude with a commitment to excellent service.

Responsibilities

• Welcome visitors with a warm and professional manner.
• Manage tenant relations.
• Maintain a professional and welcoming reception area.
• Liaise with vendors for repairs, maintenance, and upgrades.
• Handle administrative tasks such as scheduling appointments, preparing reports, and maintaining records.
• Act as the first point of contact during emergencies and implement safety protocols.

Skills

Front of House Experience

Communication Skills

Organisational Skills

Microsoft Office

Teamwork

Tools

Microsoft Office Suite

Job description

Salary: £27-29k (depending on experience)

Location: Birmingham City Centre

We're seeking a highly organised and personable individual to join a fantastic team as a Front of House Receptionist as a newly refurbished office building in the city centre. You'll be the first port of call for tenants, ensuring their experience is exceptional and putting customer service first.

Responsibilities:

• Welcome visitors with a warm and professional manner.
• Manage tenant relations:
• Maintain a professional and welcoming reception area.
• Liaise with vendors for repairs, maintenance, and upgrades.
• Handle administrative tasks such as scheduling appointments, preparing reports, and maintaining records.
• Act as the first point of contact during emergencies and implement safety protocols.

Qualifications:

• Minimum 2 year of experience in a front of house position (ideally in an office building or hospitality)
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Proficient in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• A positive and proactive attitude with a commitment to excellent service.

Bonus Points:

• Experience with building access control systems.
• Knowledge of health and safety regulations.

Please note this role does not offer sponsorship and is not accepting candidates living outside of the UK. If you are suitable for the role then someone will be in contact with you.