Reception Coordinator

Confidential; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

Confidential in London is seeking a Reception Coordinator to oversee front of house, ensuring a friendly, seamless experience for employees, visitors and guests, while supporting day-to-day operations of a busy London office.

The role requires at least three years in reception or front-of-house, excellent communication, strong organisational skills, and proficiency in Microsoft Office. This is a fully office-based, 7:00am-4:00pm position with a salary of 40,000-50,000 GBP.

Qualifications

• Three years' reception/front-of-house experience.
• Excellent communication and customer service skills.
• Strong organisational skills and ability to manage priorities.
• Professional, proactive and confident working independently.
• High attention to detail and discretion with confidential information.

Responsibilities

• Manage reception, visitor arrivals, incoming calls, meeting rooms, catering and deliveries.
• Deliver a friendly, welcoming and seamless front-of-house experience.
• Maintain a professional and well-presented reception and office environment.
• Provide administrative support, including processing supplier invoices.
• Manage security access cards and respond to security issues.
• Coordinate facilities requests, building management and external service providers.
• Support health and safety procedures, including fire warden responsibilities.

Skills

Customer service

Communication

Organisation

Independent working

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Reception Coordinator

Location: London
Salary: 40,000- 50,000
Hours: 7:00am-4:00pm
Working Pattern: Fully office-based

We are looking for a professional, organised and proactive Reception Coordinator to oversee front of house and ensure a friendly, seamless and positive experience for employees, visitors and guests, while supporting the smooth day-to-day running of a busy London office.

Key Responsibilities

• Manage reception, visitor arrivals, incoming calls, meeting rooms, catering and deliveries.
• Deliver a friendly, welcoming and seamless front-of-house experience.
• Maintain a professional and well-presented reception and office environment.
• Provide administrative support, including processing supplier invoices.
• Manage security access cards and respond to security issues.
• Coordinate facilities requests, building management and external service providers.
• Support health and safety procedures, including fire warden responsibilities.

About You

• Minimum three years' reception or front-of-house experience.
• Excellent communication and customer service skills, with a warm, approachable manner.
• Strong organisational skills and the ability to manage competing priorities.
• Professional, proactive and confident working independently.
• High attention to detail and discretion when handling confidential information.
• Comfortable working in a fast-paced environment.
• Proficient in Microsoft Office, particularly Outlook, Word and Excel.
• Fire warden, first aid or health and safety training is advantageous.