Corporate Receptionist

Invictus Group; Birmingham; On-site; GBP 23,000 - 26,000; Full time

Job summary

Invictus Group in Birmingham seeks a Corporate Receptionist for a long-term contract with an immediate start. You will be the first point of contact for staff and visitors, manage the front of house, answer calls, and support the Service Centre and Finance teams as needed.

Daily duties include greeting guests, arranging conferences and lunches, handling post and couriers, keeping literature updated, and ensuring car parking and visitor spaces run smoothly.

Qualifications

• Customer service experience in a front-of-house setting.
• Excellent communication across face-to-face, telephone and written channels.
• Well presented with strong attention to detail.
• Highly organised with the ability to manage multiple tasks.

Responsibilities

• Welcoming staff and visitors as host and managing refreshments as required.
• Manage staff car parking and visitor spaces.
• Arrange lunches, conference room bookings and conference calls dial in.
• Keep front of house tidy and check visitor washrooms regularly.
• Handle post, parcels and couriers; welcome delivery drivers.
• Sign for parcels and file records; update telephone listings daily.
• Answer internal calls; provide administration support to Service Centre and Finance teams.
• Maintain up-to-date front of house literature.

Skills

Customer service

Front of house

Communication

Organised

Job description

Corporate Receptionist - Brimingham - Long Term Contract (Immediate Start)

Location: Birmingham

Hours of Work: Mon - Fri 8am - 4:30pm

Hourly Pay Rate: 18.04p/h Via Umbrella

A World Leading Service Provider who operates on an International scale is seeking an experienced Corporate Receptionist based in the Brimingham area on a Long Term Contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment with facilities background as well.

Key Responsibilities include:

• Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required)
• Management of the staff car parking and visitor spaces.
• Arrange all business lunches, conference room bookings and conference calls dial in.
• Ensure the front of house is kept tidy and regular checks of visitor washrooms.
• Manage all incoming and outgoing post, parcels and couriers
• Welcome delivery drivers and couriers.
• Sign for parcels and place in post room for recipient to collect (keep records).
• Keep the telephone listings up to date at all times and liaise daily with the Service Centre to ensure the telephone and Contract lists are up to date so they can receive incoming calls.
• To answer internal calls only.
• Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager).
• To keep all Front of House Literature up to date and tidy

The successful candidate must be able to demonstrate the following:

• Customer Service and Front of House experience is required.
• Excellent communication (face to face, telephone and written)
• Well presented with excellent attention to detail.
• Extremely organised individual.