Contracts Manager

Time Recruitment Solutions Ltd; England; Hybrid; GBP 70,000 - 75,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Senior Contracts Manager/Account Manager to oversee a prestigious retail account in the UK. The ideal candidate will possess strong leadership and communication skills, alongside proven experience in account management and project delivery. This position offers a competitive salary of GBP70,000-GBP75,000 and a hybrid working model.

Benefits

Hybrid work flexibility

Competitive salary

Additional benefits

Qualifications

• Experience within retail, convenience and installation sector.
• Experience of new business delivery and account growth.
• Excellent communication and relationship-building abilities.

Responsibilities

• Ensure smooth project handover to the Project Management team.
• Deliver accurate forecasts in line with reporting schedules.
• Foster collaboration with internal teams for customer satisfaction.
• Provide market insights and analysis for strategic tendering.
• Drive continuous improvement across internal departments.
• Communicate with Project Managers to track progress.
• Liaise with purchasing teams for supply chain efficiency.
• Identify opportunities for account growth and market expansion.
• Maintain strong customer relationships through regular engagement.

Skills

Leadership

Communication

Relationship management

Job description

Job Role: Senior Contracts Manager/Account Manager Role

Job Type: Permanent

Salary: GBP70,000-GBP75,000 & Additional Benefits

Overview

My client are seeking a highly experienced Account Manager to oversee a retail account within the high end sector. This role requires strong leadership, excellent communication skills, and proven experience managing large-scale customer relationships. You will play a pivotal role in ensuring smooth project delivery, expanding operations across the UK and maintaining long-term client satisfaction.

Location & Working Model

• Based within commutable distance to Northampton
• Hybrid working model: Office based, site visits and working from home.
• Travel required to meet clients and oversee projects

Compensation & Benefits

• Competitive salary: GBP70,000-GBP75,000
• Additional benefits
• Hybrid flexibility

Key Responsibilities

• Ensure smooth project handover: Transition secured orders to the Project Management team, guaranteeing a seamless customer onboarding process. Transfer day-to-day relationship and delivery responsibilities while sharing expertise to help identify and maximize ongoing business opportunities.
• Deliver accurate forecasts: Produce detailed, reliable revenue and margin forecasts in line with reporting schedules. Ensure projections are realistic, transparent, and able to withstand scrutiny.
• Foster collaboration: Partner with internal teams to build strong, cross-functional relationships. Promote teamwork and ensure the customer's voice and experience are consistently understood and delivered.
• Provide market insights: Collaborate with the Commercial Manager to gather and share market intelligence and competitor analysis. Support informed, strategic tendering to secure maximum profitability.
• Drive continuous improvement: Work closely with internal departments to develop processes, enhance efficiency, and strengthen overall business performance.
• Communicate daily with Project Managers to track progress, resolve issues, and align priorities
• Liaise with purchasing teams to ensure supply chain efficiency and timely delivery of equipment
• Identify opportunities for account growth and support expansion into new markets
• Maintain strong customer relationships through regular updates, meetings, and proactive engagement

Candidate Profile

• Experience within retail, convenience and installation sector
• Experience of new business delivery and account growth.
• Excellent communication and relationship-building abilities
• Ability to plan, organize and maintain relationships with the customer