Contracts & Compensation Specialist

Hunt; West End; On-site; GBP 31,000 - 50,000; Full time

Job summary

A leading financial services provider in the United Kingdom seeks a Contracts & Compensation Specialist. This permanent, full-time position focuses on ensuring compliance with contractual obligations and delivering excellent customer service. The ideal candidate is detail-oriented, possesses strong analytical skills, and is able to adapt to changes. Bilingual skills in English and French are a plus. The salary ranges from $42,500 to $67,000 annually, excluding other compensation components.

Qualifications

• Experience in the insurance or a related industry.
• Strong verbal and written communication skills.
• Ability to multi-task and prioritize effectively.

Responsibilities

• Ensure compliance with contractual obligations for Advisors.
• Process advisors' contracts and maintain related information.
• Provide excellent customer service and handle inquiries.

Skills

Attention to detail

Analytical skills

Problem-solving skills

Customer service orientation

Teamwork

Bilingual (English/French)

Tools

Siebel

MS Office

Job description

Permanent Full Time

We are looking for a Contracts & Compensation Specialist.

This position is suitable for an individual who shows strong attention to detail, is highly motivated with excellent analytical and problem‑solving skills and thrives in an environment that is constantly changing.

As a Contracts & Compensation Specialist, you will be responsible for ensuring compliance of Canada Life’s contractual and licensing obligations with respect to the processing and administration of Advisors’ Contracts. You will also be responsible for maintaining contract related information for all Advisors for compensation purposes and providing a high level of customer service through accurate interpretation and communication.

What you will do

• Obtain all necessary contractual and licensing information for the processing of advisors’ contracts.
• Determine advisors’ eligibility and ensure the timely processing of all contractual paperwork.
• Process advisors’ transfers and buy/sells, including the transfer of inforce policies as per process guidelines.
• Ensure compliance of contractual and licensing obligations, monitor, and audit data in the Siebel Management system and various other databases/systems.
• Create, amend, and delete pertinent name, address, banking, and contract related information on advisor contracts.
• Provide a high level of customer service through the timely and accurate processing and administration of incoming correspondence.
• Respond to inquiries received and handle unique and complex issues and problems as they arise.

What you will bring

• Insurance or industry related experience.
• Excellent verbal and written communication skills.
• Strong commitment to provide exceptional customer service.
• Strong analytical ability, problem solving and conflict resolution skills.
• Strong organizational skills and detail oriented.
• Ability to multi‑task and prioritize work effectively and meet strict service deadlines.
• Ability to work in a team environment and learn quickly.
• Strong adaptability to change.
• Bilingual (English/French) skills would be an asset.
• Knowledge of Siebel, FASAT, Ingenium and MS Office is preferred.

The base salary for this position is between $42,500.00 - $67,000.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!