Contract Support Administrator – FM Operations & Reporting

Wates; Bradford; On-site; GBP 26,000 - 38,000; Full time

Job summary

Wates is seeking a highly organised Contract Support Administrator to join the Facilities Management team in Bradford. You will coordinate day-to-day administration for the contract, supporting the FM operations team and client stakeholders. The role involves CAFM management, purchase orders and invoicing, reporting, and maintaining contract files with accuracy.

DBS check is required at offer stage. You will manage multiple priorities, build strong relationships, and contribute to excellent

Qualifications

• Previous administration experience within FM/Facilities or similar environment.
• Strong organisational and time management skills.
• Experience using CAFM systems such as Concept, Maximo, SAP or CAFM Explorer.
• Good financial administration experience with POs and invoicing.
• Excellent communication and customer service skills.

Responsibilities

• Provide administrative support to the FM operations team and client stakeholders.
• Manage job requests through the CAFM system and monitor progress to completion.
• Raise purchase orders, process invoices and support financial administration.
• Produce contract reports, KPI data and performance information.
• Coordinate planned and reactive maintenance activities.
• Maintain accurate records and contract documentation.
• Support subcontractor management, onboarding and documentation control.
• Handle customer queries and ensure high service delivery levels.
• Assist with contract audits, meetings and action tracking.
• Support month-end processes and financial reconciliation.

Skills

Administration

Customer service

Microsoft Excel

Time management

Communication skills

Organisational skills

Independent working

Tools

CAFM Concept

CAFM Maximo

CAFM SAP

CAFM Explorer

Job description

Wates is seeking a highly organised Contract Support Administrator to join the Facilities Management team in Bradford. You will coordinate day-to-day administration for the contract, supporting the FM operations team and client stakeholders. The role involves CAFM management, purchase orders and invoicing, reporting, and maintaining contract files with accuracy.

DBS check is required at offer stage. You will manage multiple priorities, build strong relationships, and contribute to excellent