Facilities Contract Support Specialist

Wates Smartspace; Bradford; Remote; GBP 21,000 - 32,000; Full time

Job summary

Wates Smartspace in Bradford is seeking a Contract Support Administrator to support our FM team working with Yorkshire Building Society.

You will act as the central point for contract administration, manage CAFM work orders, raise purchase orders, process invoices, and produce reports to monitor performance across the estate.

The role requires a proactive, highly organised individual with strong communication skills and experience in FM administration; DBS checks may apply.

Qualifications

• Previous administration experience within Facilities Management or similar.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Experience with CAFM systems and MS Office.

Responsibilities

• Providing administrative support to the FM operational team and client stakeholders
• Managing job requests through the CAFM system and monitoring progress to completion
• Raising purchase orders, processing invoices and supporting financial administration
• Producing contract reports, KPI data and performance information
• Coordinating planned and reactive maintenance activities
• Maintaining accurate records, compliance documentation and contract files
• Supporting subcontractor management, onboarding and documentation control
• Handling customer queries and ensuring excellent levels of service delivery
• Assisting with contract audits, meetings and action tracking
• Supporting month-end processes and financial reconciliation activities

Skills

Organisational & time management

Communication & customer service

Attention to detail

Proactive multitasking

Independent working

Tools

Concept

Maximo

SAP

CAFM Explorer

Job description

Wates Smartspace in Bradford is seeking a Contract Support Administrator to support our FM team working with Yorkshire Building Society.

You will act as the central point for contract administration, manage CAFM work orders, raise purchase orders, process invoices, and produce reports to monitor performance across the estate.

The role requires a proactive, highly organised individual with strong communication skills and experience in FM administration; DBS checks may apply.