Contract Support Coordinator – Maintenance Services

CBW Staffing Solutions Ltd; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

CBW Staffing Solutions Ltd is recruiting a Contract Support Administrator to join our Manchester team. The role runs 08:00 to 17:00, Monday to Friday, in the office, with responsibilities across client support, invoicing, contracts and scheduling of engineers.

You will liaise with engineers, subcontractors and head office to ensure SLA compliance, accurate purchase orders and budget management across active contracts. A proactive, detail-focused candidate will thrive in this dynamic environment.

Qualifications

• Client support experience handling calls and emails.
• Experience with invoicing and budgeting.
• Ability to raise POs and manage subcontractor contracts.
• Coordinate with engineers and site teams for scheduling.
• Strong communication with internal/external stakeholders.

Responsibilities

• Provide professional client support via calls and emails.
• Determine fault priority from client information.
• Invoicing and budget reporting responsibilities.
• Raise purchase orders and manage subcontractor contracts.
• Liaise with engineers, site teams and head office to schedule work.
• Drive SLA adherence and coordinate supply chain activities.
• Maintain QA/HSE documentation and contract scope alignment.
• Raise and assign work orders to relevant resources.

Skills

Client support

Invoicing

Budget reporting

Purchase orders

Contract administration

Liaison with engineers

Stakeholder communication

Job description

CBW Staffing Solutions Ltd is recruiting a Contract Support Administrator to join our Manchester team. The role runs 08:00 to 17:00, Monday to Friday, in the office, with responsibilities across client support, invoicing, contracts and scheduling of engineers.

You will liaise with engineers, subcontractors and head office to ensure SLA compliance, accurate purchase orders and budget management across active contracts. A proactive, detail-focused candidate will thrive in this dynamic environment.