Contract Coordinator: SLA-Focused Ops & Client Support

Telent Technology Services Ltd; Aylesford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

26 days holiday plus public holidays

Company pension scheme

Occupational health support

Discounts on cinema and shopping

Job summary

A leading technology services provider is seeking a Contract Coordinator in Aylesford, UK. You will be responsible for ensuring engineer tasking meets customer expectations and acting as the first point of contact for all enquiries. Ideal candidates will have coordination experience, familiarity with relevant sectors, and strong IT skills. The position offers benefits including 26 days holiday and a company pension scheme, along with opportunities for professional growth.

Qualifications

• Previous coordination / administrative experience in relevant fields.
• Familiarity with Highways Agency, Traffic Signals, Transport, or Local Authority is ideal.

Responsibilities

• Ensure all engineer tasking is achieved within time and plan.
• Be the first point of contact for customer enquiries and support.
• Maintain fault records accurately and raise/log purchase orders.

Skills

Coordination skills

Administrative experience

Good IT skills (Excel, Microsoft Word)

Ability to work under pressure

Job description

A leading technology services provider is seeking a Contract Coordinator in Aylesford, UK. You will be responsible for ensuring engineer tasking meets customer expectations and acting as the first point of contact for all enquiries. Ideal candidates will have coordination experience, familiarity with relevant sectors, and strong IT skills. The position offers benefits including 26 days holiday and a company pension scheme, along with opportunities for professional growth.