Contract Support Coordinator

Wiggli; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Wiggli is seeking a Contract Support Coordinator who thrives on structure, communication, and keeping projects on track. You will act as the hub between clients, engineers, suppliers and the operations team, ensuring projects are set up correctly, scheduled, and delivered on time.

You’ll manage enquiries, issue quotations, plan resources, and maintain compliance across RAMS, certificates and client portals, helping drive operational efficiency and smooth project handovers.

Qualifications

• 2+ years’ experience in contract coordination, contract administration, project coordination, scheduling or similar.
• Strong communication skills with clients, engineers, suppliers, and internal teams.
• Excellent organisation, attention to detail, and the ability to manage multiple priorities at once.
• Confidence using Microsoft Office plus experience with CRM, job management, or project systems.
• A proactive approach to problem-solving and process improvement.
• Knowledge of M&E, maintenance, engineering or facilities management (or a willingness to learn fast).

Responsibilities

• Setting up new projects, maintaining accurate client records, and scheduling engineers, subcontractors, fleet, and logistics.
• Being the go-to person for contract enquiries, updates, quotations, reports, invoices, and project handovers.
• Managing maintenance schedules, chasing approvals, coordinating resources, and supporting engineering teams across disciplines.
• Maintaining contract compliance, documentation, certificates, RAMS, training records, and client portals.
• Reporting on performance, monitoring contract status, and continuously improving operational processes and systems

Skills

Strong communication

Organisational skills

MS Office experience

CRM / project systems

Proactive problem-solving

Facilities management knowledge

Tools

CRM software

Project management systems

Microsoft Office

Job description

We’re looking for aContract Support Coordinatorwho thrives on structure, communication, and keeping everything running like clockwork. If you enjoy being the hub of activity, solving problems before they appear, and supporting engineering teams to deliver exceptional work, thisContract Support Coordinatorposition might be exactly what you’ve been looking for.

As ourContract Support Coordinator, you’ll be the link between clients, engineers, suppliers, and the wider operations team. You’ll ensure every project is accurately set up, scheduled correctly, and delivered on time. From managing enquiries and issuing quotations to planning resources, logistics, and maintaining compliance, theContract Support Coordinatoris central to every job from start to finish.

This role suits someone who is organised, calm under pressure, confident working with systems and data, and comfortable building relationships across multiple teams. In short, aContract Support Coordinatorwho takes ownership, communicates clearly, and keeps projects running smoothly.

What you’ll be doing as a Contract Support Coordinator:

• Setting up new projects, maintaining accurate client records, and scheduling engineers, subcontractors, fleet, and logistics.
• Being the go-to person for contract enquiries, updates, quotations, reports, invoices, and project handovers.
• Managing maintenance schedules, chasing approvals, coordinating resources, and supporting engineering teams across disciplines.
• Maintaining contract compliance, documentation, certificates, RAMS, training records, and client portals.
• Reporting on performance, monitoring contract status, and continuously improving operational processes and systems

You’ll be great in this Contract Support Coordinator role if you have:

• 2+ years’ experience in contract coordination, contract administration, project coordination, scheduling or similar.
• Strong communication skills with clients, engineers, suppliers, and internal teams.
• Excellent organisation, attention to detail, and the ability to manage multiple priorities at once.
• Confidence using Microsoft Office plus experience with CRM, job management, or project systems.
• A proactive approach to problem-solving and process improvement.
• Knowledge of M&E, maintenance, engineering or facilities management (or a willingness to learn fast).

If you’re an organised, proactive, detail-focused Contract Support Coordinatorready to take the lead on smooth delivery, client communication, and operational efficiency, we’d love to hear from you.

Monday to Friday, 8:00–17:00 | 42.5 hours per week