Customer Service Coordinator - Flexible Work & 28 Days Holiday

Vistry; Basingstoke; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

28 days’ holiday

Pension with Legal & General

Volunteer days

Job summary

Vistry Southern in Basingstoke is seeking a Customer Service Coordinator to liaise with customers, partners, technicians and subcontractors to close service cases within SLA.

You will handle inquiries by phone or email, arrange contractors for snagging or defects, and ensure timely resolution while delivering a high standard of customer care. We value collaborative, in-person teamwork with flexible working options discussed at interview.

Job description

Vistry Southern in Basingstoke is seeking a Customer Service Coordinator to liaise with customers, partners, technicians and subcontractors to close service cases within SLA.

You will handle inquiries by phone or email, arrange contractors for snagging or defects, and ensure timely resolution while delivering a high standard of customer care. We value collaborative, in-person teamwork with flexible working options discussed at interview.