Contract Control Administrator

Anglian Home Improvements; Bapchild; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading provider of home improvement solutions is looking for a Contract Control Administrator to join their team in England. The role involves reviewing contracts, liaising with sales, and ensuring accurate processing of survey activities. Ideal candidates will possess strong organisational skills, attention to detail, and proficiency in Microsoft Office. This position offers a competitive salary, extensive holiday benefits, and opportunities for career development within a supportive team environment.

Benefits

Competitive salary

Pension

31 days holiday, increasing with service

Paid volunteer time

Health & well-being benefits

Discounted gym memberships

Group discount scheme

Career development opportunities

Qualifications

• Strong organisational abilities with attention to detail and confidentiality.
• Ability to manage multiple tasks and prioritise effectively.
• Previous general administration experience.

Responsibilities

• Review survey paperwork and complete contract reviews.
• Liaise with sales managers and maintain customer notes.
• Monitor workflow pipeline and manage third-party orders.

Skills

Organisational abilities

Attention to detail

Microsoft Office proficiency

Excellent communication skills

Interpersonal skills

Telephone manner

Job description

Overview

We are currently seeking a Contract Control Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As a Contract Control Administrator, you'll play a key role in our operations team, ensuring contracts are reviewed and processed, alongside coordinating all survey activity within the depot.

Responsibilities

• Review survey paperwork and complete contract reviews in accordance with Standard Operating Procedures
• Liaise with sales managers.
• Maintain full and accurate notes at each customer touch point.
• Review errors and ensure correction.
• Monitor workflow pipeline
• Raise survey issues and pass to appropriate personnel for action
• Maintain survey related pipelines
• Manage third party orders.
• Process asbestos certificates as required
• General admin/ad hoc duties

Qualifications

• Strong organisational abilities with a keen attention to detail and confidentiality.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Previous general administration experience.
• Excellent telephone manner.
• Detail‑oriented and self‑motivated individual to support our team, someone who is happy working independently, and has a keen eye for detail. Excellent communication and interpersonal skills.

Benefits

• Competitive salary
• Pension
• 31 days holiday, increasing with service, plus your birthday off
• Paid time off annually to volunteer
• Comprehensive health & well‑being benefits, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high‑street retailers
• Opportunity to work with a forward‑thinking and supportive team
• Career development and continuous learning opportunities

Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Our Company is committed to monitoring & aligning its policies with up‑to‑date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.