Contract Administrator | Client & Fleet Operations

Veolia Group

Billingham

On-site

GBP 25,000 - 31,000

Full time

8 days ago

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Benefits offered by this job

Company pension

Physiotherapy

Retail discounts

Health resources & wellbeing support

Training & development opportunities

Job summary

Veolia is recruiting for a customer-focused administrator based at Veolia offices in Billingham or Cannock. The role involves delivering high-quality customer support, handling admin tasks such as fleet management and coordinating training for engineers, and ensuring invoicing and stock processes align with contractual SLAs.

You will liaise with operatives and customers to maintain service delivery, adapt to system changes, and support the Operations team to meet deadlines and regulatory

Qualifications

Strong organisational skills and ability to prioritise.
Excellent MS Excel knowledge and Google Suite.
Attention to detail and proactive problem solving.
Ability to meet deadlines and work under pressure.
Experience in administration and process improvement desirable.

Responsibilities

Serve as primary contact for customers face-to-face and virtually.
Handle admin duties including fleet management and coordinating ~40 engineers' training.
Ensure invoicing and stock management with providers.
Interface between operatives, customers, and the business to meet SLAs.
Adapt to system and requirement changes to maintain service continuity.

Skills

Organisational skills

Attention to detail

Problem solving

Deadline-driven

Trend analysis

Tools

Google Suite

MS Office

Excel

Job description

You will liaise with operatives and customers to maintain service delivery, adapt to system changes, and support the Operations team to meet deadlines and regulatory

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