Contract Controller — Finance & Operations Support

Veolia Group; Lossiemouth; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Free physiotherapy

Discounts on groceries & retailers

Wellbeing resources

Training & development

Job summary

Veolia is seeking a customer-focused administrator at Lossiemouth to act as the primary contact for ad-hoc requests and client interactions. You will bridge operations, customers, and the business to ensure smooth service delivery and contract compliance.

You will handle administrative tasks such as purchase orders, invoicing, bookings, and queries while supporting month-end reporting and data provision to Ops managers. A proactive, deadline-driven approach is essential.

Qualifications

• Proficiency in Microsoft Office and Google Docs for admin tasks.
• Strong communication skills for client interactions and internal liaison.
• Excellent planning, coordination, and organisational abilities with deadlines in mind.
• Problem-solving mindset with ability to work under tight deadlines.
• Industry administration experience is desirable.

Responsibilities

• Deliver exceptional customer service as the primary contact for ad-hoc requests and client interactions.
• Act as liaison between operations teams, customers and the business; facilitate service delivery and contract requirements.
• Manage administrative and contract functions including raising purchase orders, invoicing, bookings, and queries with providers.
• Support the Operations team with flexible, short-notice liaison between site teams, customers and providers using Veolia systems.
• Prepare financial and operational reporting; support month-end processes and data reporting to Ops managers and contract holders.
• Demonstrate adaptability by responding to changing customer demands and ensuring procedures are followed.

Skills

Microsoft Office

Excel

Google Docs

Communication skills

Planning & coordination

Organisational skills

Problem solving

Job description

Veolia is seeking a customer-focused administrator at Lossiemouth to act as the primary contact for ad-hoc requests and client interactions. You will bridge operations, customers, and the business to ensure smooth service delivery and contract compliance.

You will handle administrative tasks such as purchase orders, invoicing, bookings, and queries while supporting month-end reporting and data provision to Ops managers. A proactive, deadline-driven approach is essential.