Content Operations Coordinator - Production

The FA; Wembley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading sports organization is seeking a Content Operations Coordinator - Production to oversee production processes across various content channels. Responsibilities include coordinating resources, managing budgets, and collaborating with stakeholders for successful project execution. The ideal candidate will have strong production experience, particularly within sports, and excellent communication skills. A competitive salary and various benefits, including a hybrid working model, are offered.

Benefits

Access to event day tickets at Wembley Stadium

Free nutritious lunches

Free private medical cover

Contributory pension scheme

Additional leave days and volunteering time

Hybrid working model

Qualifications

• Experience managing centralised documents for budget planning.
• Calm under pressure when working with important stakeholders.
• Knowledge of broadcast rights and embargoes.

Responsibilities

• Coordinate production resources across video, photography, and editorial content.
• Manage multiple content production budget lines and update digital dashboards.
• Assist in collation of risk assessments and production schedules.
• Support collaboration with internal departments for smooth delivery of fixtures.
• Build strong working relationships with external production partners.

Skills

Production experience within an agency or production company

Expert experience with MS Excel

Effective communication and relationship-management skills

Attention to detail and proactivity

Experience working with project management tools

Job description

Overview

The FA are excited to be searching for a Content Operations Coordinator - Production to join the team. The post-holder will coordinate and support production processes across content and outsourcing with the aim of maximising our capability, output and reporting to ensure delivery of a high standard across our England and FA Competitions channels, as well as supporting across commercial content production and wider workflows.

Responsibilities

• Content and production support: coordinate production resources across video, photography, and editorial content; ensure all processes, rates, and contingencies are clearly documented and communicated to agencies and external partners; prepare and distribute call sheets, production schedules, and supporting documentation; support delivery of commercial content campaigns in partnership with internal teams and external suppliers.
• Budget and process management: manage multiple content production budget lines, including maintaining and updating digital dashboards; lead regular stakeholder meetings to review spend and forecast requirements; monitor phased month-by-month spend and develop automated processes to streamline onboarding, payments, and reporting.
• Scheduling and logistics: assist in the collation of risk assessments, accreditation requirements, and production schedules; coordinate delivery and collection of props, equipment, and other production resources; ensure timely and accurate communication of logistics to relevant stakeholders.
• Event and accreditation support: be a central operational contact for matchday and tournament accreditation across The FA, UEFA, and FIFA requirements; support collaboration with internal departments to ensure smooth delivery across fixtures and tournaments.
• Stakeholder and partner management: act as a point of contact across England, the FA Cup, and commercial projects for external production partners, agencies, and suppliers; build strong working relationships to ensure clarity and consistency across all workflows.
• Documentation and compliance: manage centralised documentation via Microsoft SharePoint, ensuring materials are up to date and easily accessible; maintain records for rights, contracts, health & safety, permissions, and production guidelines to ensure compliance and accountability.
• Additional role responsibilities: execute additional tasks as required to meet FA Group's changing priorities; when required, work with external agencies to improve The FA's overall content offering and processes.

Qualifications and Experience

• Or, working with important and high-profile stakeholders; calm under pressure; experience managing centralised documents for budget planning.
• Production experience within an agency or production company, preferably within sport; experience working with project management tools (Asana, Trello, Slack, etc.).
• Technical skills: expert experience with MS Excel and other Microsoft Office products; elevated numeracy and problem-solving abilities; attention to detail and proactivity; agency and freelancer management; effective communication and relationship-management skills.
• Knowledge and beneficial experience: broadcast rights and embargoes; experience working in sports and/or with sports teams; strong contacts across production, mainly producers and camera operators.
• Experience: working on large sporting events; assisting the management of a small production team; working with multiple agencies and talent agents.
• Technical skills: ability to create presentations and present to a wide range of key stakeholders.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, with unique office spaces under the arch of the iconic Wembley National Stadium and access to the Elite Performance Centre, St. George's Park in Staffordshire. We offer a competitive salary and opportunities to develop and grow in your role, plus a range of benefits.

• Access to event day tickets at Wembley Stadium and regular internal events; supports mental health and well-being.
• Free nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days, and 25 days annual leave (based on a full-time, permanent contract).
• A hybrid working model offering greater flexibility.