Content & Operations Associate

The Collecting Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading auction house in London is seeking a Content & Operation Associate. The ideal candidate will manage photography for watches, maintain studio setups, and support customer enquiries. Proficiency in camera operation, lighting techniques, and CRM systems like Salesforce is essential. This role offers 25 days of holiday and private medical insurance.

Benefits

25 days holiday

Private medical insurance

Company pension contribution

Opportunity to attend automotive events

Qualifications

• Experience in photographing jewellery and/or watches is preferred.
• Experience within logistics is preferred.

Responsibilities

• Manage and execute all photography for new watch consignments.
• Maintain the photography studio setup and manage camera equipment.
• Securely handle consignments and manage shipping processes.
• Support internal creative projects including social media photography.
• Act as the first point of contact for customer enquiries.

Skills

Mastery of camera operation

Understanding of lighting techniques

Experience with post-processing software

Ability to manage multiple projects

Resourcefulness

Attention to detail

Proficiency in CRM systems

Tools

Adobe Photoshop

Lightroom

Capture One

Salesforce

Job description

The Drive:

The Collecting Group (TCG) isn't your average company; we're a team of culture curators who live and breathe cars and watches. We're not just disrupting the auction industry, we're redefining it. Our brands, Collecting Cars and Watch Collecting, are already leading the pack, but we're just getting started. We're expanding, and we're looking for a Content & Operation Associate to join us in the UK.

The Mission:

Our established global footprint including operations across the UK, Europe, Australia, North America, and the Middle East is rapidly expanding. The Content & Operations Associate will be vital in supporting our accelerated growth and achieving market leadership.

The Gearbox:

• Manage and execute all photography for new watch consignments, ensuring high-quality and consistent images that align with Watch Collecting's brand standards.
• Maintain the photography studio setup, manage camera equipment, and keep an organised, secure log of all watches on-site.
• Take ownership of the physical handling of watches. This includes securely receiving consignments, packing sold items for shipping, and managing the handover process for local collections.
• Support internal creative projects, including photography for social media campaigns, editorial content, and special photoshoots, building an internal asset library.
• Act as the first point of contact for customer enquiries via contact forms. This includes answering common questions about the bidding process, shipping, and payment.

The Specs (What We'll Need From You):

• Mastery of camera operation, lenses, and various equipment to adapt to different shooting scenarios.
• A strong understanding of natural and artificial lighting techniques to create the desired mood and ensure consistent quality. Experience with shooting Jewellery/Watches preferable.
• Experience in post-processing using software like Adobe Photoshop, Lightroom, or Capture One.
• The skill to manage multiple projects and meet deadlines, often under pressure.
• Resourcefulness in overcoming unexpected challenges.
• The ability to work independently or collaboratively.
• Experience photographing jewellery and/or watches is a preferred
• Familiarity with Salesforce or similar CRM applications
• Attention to detail and an investigative approach.
• Proficiency in with a Customer Relationship Management (CRM) system, such as Salesforce.
• Experience within logistics is preferred

The Pit Stop:

Parsons Green, London. You'll be predominantly based here, our London HQ. You'll need full UK working rights for this position.

The Fuel:

• 25 days holiday (plus an additional day each year after 2 years tenure).
• Private medical insurance for you and your family with Vitality.
• Company pension contribution.
• The opportunity to attend amazing automotive and watch events.

The Finish Line:

If you're passionate about watches and you have the ambition to support buyers and sellers across the UK, then we want you in the driver's seat. Buckle up and join us on this exhilarating ride.

Ready to Shift Gears?

Apply now and let's build the future of The Collecting Group together.