Content Designer

Experis IT; Birmingham; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading digital consultancy is seeking a skilled Content Designer to create user-focused content for government services. The role involves collaborating with teams to ensure content aligns with GDS standards and is accessible to users. Candidates should have experience with the Power Platform and Microsoft 365. This is a remote position with occasional travel to London, Manchester, or Bristol.

Qualifications

• Experience designing clear, user-centered content.
• Proficiency in collaborating with cross-functional teams.
• Strong understanding of evidence-based content decisions.

Responsibilities

• Design and deliver clear, accessible content in line with the GDS standards.
• Collaborate with cross-functional teams including service designers and developers.
• Use evidence, data and research to make content decisions.

Skills

Experience with the Power Platform

Proficient in Microsoft 365 (M365) suite

Practical experience working to GDS standards

Job description

Overview

Content Designer

Contract Duration: ASAP - April 2026 (Initial duration, potential for extension)
Location: Remote (Occasional travel to London, Manchester, or Bristol)
Engagement: Umbrella only - Inside IR35
Clearance Requirement: Must be eligible for SC clearance - British nationals only

About the Role

We are seeking a skilled Content Designer to join a cross-functional digital team, delivering user-focused content for government services. The successful candidate will work across various platforms and touchpoints, with a focus on creating clear, accessible, and user-centred content that aligns with GDS standards.

This role requires someone confident working independently across all stages of design—from research and ideation through to delivery and continuous improvement.

Responsibilities

• Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards

• Collaborate with cross-functional teams including service designers, user researchers, and developers

• Use evidence, data and research to make content decisions and iterate based on feedback

• Ensure content reflects the organisation's tone of voice, brand and values

• Simplify complex information and processes using plain English

• Contribute to and maintain content strategies and style guides

• Engage with stakeholders and manage relationships effectively

• Support continuous improvement practices (e.g. Agile, Lean methodologies)

Mandatory Skills & Experience

• Experience with the Power Platform

• Proficient in Microsoft 365 (M365) suite

• Practical experience working to GDS standards

Desirable Skills

• Experience with legal process and/or document redesign (not essential)

• Background in continuous improvement or agile delivery environments

• Ability to coach others in clear communication principles