Contact Lens Optician

Boots UK; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail healthcare provider in Norwich is seeking a qualified Contact Lens Optician to provide exceptional customer care and expert advice. You will work in-store and across clinics, supporting daily operations while building strong relationships with customers and healthcare professionals. The ideal candidate will hold full GOC registration and possess a passion for patient care. This role includes benefits such as reimbursement of GOC fees, generous discounts, and wellness support.

Benefits

Reimbursement of Annual GOC Fees

Annual CPD conferences

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Access to counselling and support

Qualifications

• Full GOC registration required.
• Qualified Contact Lens Optician.
• Passion for patient care essential.

Responsibilities

• Deliver a positive customer journey with colleagues.
• Build relationships with customers and healthcare professionals.
• Train and develop the optical team on current technology.
• Validate complex prescriptions for patients.
• Supervise Student Contact Lens Opticians.

Skills

Patient care

Knowledge of Contact Lens technology

Team collaboration

Education

Full GOC registration

Qualified Contact Lens Optician

Job description

Overview

As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day to day operations, reporting to the Store Manager/Hub Manager.

Responsibilities

• Using your passion for delivering patient care you'll work with colleagues to deliver a positive customer journey.
• Building longstanding relationships - not only with colleagues and customers but with healthcare professionals in the local community and explore the opportunities for delivering enhanced services
• Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.
• Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.
• Opportunity to supervise a Student Contact Lens Optician/Student Dispensing Optician

Qualifications

• Full GOC registration
• Qualified Contact Lens Optician
• Passion for patient care

Benefits

• Reimbursement of Annual GOC Fees
• Annual CPD conferences
• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme