Consumer Account Manager, Integrated PR & Social Agency , London

Hanson Search; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading PR agency in London is seeking an experienced Account Manager to deliver impactful consumer PR campaigns. You will manage major accounts, drive collaboration across teams, and maintain client relationships. The ideal candidate has extensive experience in the PR sector, particularly with well-known consumer brands, and excels in communication and project management. This role offers the opportunity to work in a dynamic environment with a passionate team.

Qualifications

• Proven experience in a fast-paced PR agency environment, working on consumer brands.
• Strong understanding of earned media and effective storytelling.
• Excellent written and verbal communication skills.

Responsibilities

• Lead delivery of creative consumer PR and social campaigns.
• Manage multiple accounts ensuring client satisfaction.
• Collaborate with creative and media teams.

Skills

Consumer PR expertise

Project management

Client relationship management

Written and verbal communication

Collaboration skills

Media relations

Job description

Are you an experienced Account Manager with a passion for consumer PR and social campaigns? Do you thrive in a fast-paced, collaborative environment where your ideas can take on a life of their own? If so, this opportunity could be the perfect next step in your career.

An award-winning integrated PR and social agency dedicated to crafting ideas that stand out, spread, and drive real results. They work with some of the UK’s most recognisable consumer brands across sectors including retail, travel, lifestyle, and food.

As part of the Consumer team, you’ll be delivering impactful campaigns for high-profile clients, working closely with specialists across planning, digital, creative, content production, and media.

Consumer Account Manager Key Responsibilities

• Lead the delivery of high-quality, creative consumer PR and social campaigns across major UK brands.
• Manage multiple accounts, ensuring client satisfaction, timely execution, and consistent campaign performance.
• Collaborate cross-functionally with creative, digital, influencer and media teams to execute integrated campaigns.
• Develop and maintain strong media and influencer relationships to maximise coverage and engagement.
• Draft compelling media materials, manage sell-ins, and respond proactively to the news agenda.
• Provide day-to-day client counsel, managing expectations and building trusted, consultative relationships.
• Oversee junior team members, providing guidance and support to help them grow.
• Prepare and deliver campaign updates, performance reports, and KPIs to best practice standards.
• Contribute to new business development through pitches, proposals and networking.

Consumer Account Manager Key Skills & Experience

• Proven experience in a fast-paced PR agency environment, ideally working on consumer brands across sectors like FMCG, food, travel, or retail.
• Strong understanding of earned media and what makes a great story, with experience in news generation, ambassador campaigns, and launch events.
• Confident in managing client relationships and presenting campaign plans with clarity and impact.
• Skilled at juggling multiple projects, with exceptional organisational and time management abilities.
• Excellent written and verbal communication skills, with the ability to draft press releases, social content, and strategic documentation.
• A proactive, self-starting attitude with a collaborative spirit and a genuine enthusiasm for delivering outstanding work.
• A desire to push boundaries, stay ahead of trends, and drive measurable impact for clients.

If you want to join a supportive and ambitious team working at the heart of one of London’s most dynamic creative partnerships, please get in touch with our team, including a copy of your CV as soon as possible via the form below.

Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Consumer Communications, Government Relations, Public Affairs, Digital Marketing, Sustainability, and C-Suite recruitment. Please click here to find out more about Hanson Search.

We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.