Construction Account Coordinator

Universal Business Team; Peterborough; On-site; GBP 30,000 - 35,000; Full time

Job summary

A growing construction support firm is seeking a Construction Account Coordinator in Peterborough. This role involves managing a portfolio of customer accounts in the construction and manufacturing sectors, requiring strong communication and technical skills. You will act as a liaison between clients and internal teams, ensuring smooth project management. The role offers a competitive salary of £30k–£35k plus bonuses, structured onboarding, flexibility in hours, and opportunities for career growth.

Benefits

Free on-site parking

Complimentary snacks and drinks

Structured onboarding and training

Long-term career progression

Qualifications

• Background in construction, carpentry, ironmongery, window/door manufacturing, or similar.
• Comfortable dealing with technical products, drawings, specifications, or project-based work.

Responsibilities

• Manage and develop a portfolio of customer accounts.
• Act as the main liaison between customers and internal teams.
• Ensure accurate order processing, follow-ups, and issue resolution.

Skills

Communication skills

Customer-focused mindset

Organised and reliable

Job description

Construction Account Coordinator

Salary: 30,000 - 35,000 + Bonus

Hours: 8:00am - 5:00pm (flexibility available if required)

Location: Office-based Free on-site parking

The Opportunity

We are recruiting on behalf of a well‑established and growing business that supports customers across the construction and manufacturing supply chain. This role is ideal for someone currently working within construction, carpentry, ironmongery, window or door manufacturing, or a related technical environment who is looking to move into a customer focused, commercially focused account role.

You don't need formal account management experience, what matters is your industry knowledge, understanding of how projects run, and your ability to speak the same language as customers.

You will manage a portfolio of approximately 60–80 active accounts, acting as a consistent point of contact and ensuring projects, orders, and ongoing requirements are handled smoothly and professionally.

Key Responsibilities

• Manage and develop a portfolio of construction and manufacturing‑based customer accounts
• Act as the main liaison between customers and internal teams
• Use your technical or trade background to advise, support, and build credibility with clients
• Maintain regular contact to understand upcoming projects and requirements
• Identify opportunities to add value through product or service solutions
• Ensure accurate order processing, follow‑ups, and issue resolution
• Maintain CRM and account records with a high level of attention to detail

About You

• Background in construction, carpentry, ironmongery, window/door manufacturing, or similar
• Comfortable dealing with technical products, drawings, specifications, or project‑based work
• Strong communication skills and a customer‑first mindset
• Organised, reliable, and able to manage multiple accounts simultaneously

What's on Offer

• 30k–35k basic salary plus bonus
• Structured onboarding and training into account management
• Stable working hours with flexibility when required
• Free on‑site parking
• Complimentary snacks and drinks
• Long‑term career progression within a growing, supportive business