Connectivity Manager

Baxter; Newbury; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading healthcare solutions provider in Newbury is seeking a Connectivity Manager to lead the cluster connectivity team, driving implementation of connected solutions across the UK and Nordics. The role focuses on enhancing collaboration among commercial, clinical, and technical teams to ensure successful customer integration and project delivery. Candidates should have over 8 years of relevant experience and a strong background in healthcare IT, systems integration, and technical leadership. This position promises both professional development and a chance to influence healthcare outcomes positively.

Benefits

Support for Parents

Continuing Education/Professional Development

Employee Health & Well-Being Benefits

Paid Time Off

2 Days a Year to Volunteer

Pension

Health Insurance

Life Assurance

Qualifications

• Experience leading connectivity teams and implementing governance frameworks.
• Proven track record in connectivity and systems integration.
• Ability to work effectively across commercial, clinical, technical, and service functions.

Responsibilities

• Lead a high-performing connectivity team across UK & Nordics.
• Act as the first-line technical interface for the business.
• Drive technical excellence across Baxter's Connected Care solutions.

Skills

Stakeholder Insight and Influence

Sales Solution Identification and Development

Negotiation Skills

Strategic Planning

Managing and Coaching

Ownership of the Business

Education

8+ years of experience in healthcare IT or digital health

Strong understanding of hospital IT systems

Job description

As a member of Baxter's sales team, you'll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You'll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you'll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

Benefits

• Support for Parents
• Continuing Education/ Professional Development
• Employee Health & Well-Being Benefits
• Paid Time Off
• 2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we're looking for and see if you're a fit.

• Stakeholder Insight and Influence
• Sales Solution Identification and Development
• Negotiation Skills
• Strategic Planning
• Managing and Coaching
• Ownership of the Business

We are looking for a Connectivity Manager to lead and guide the cluster connectivity team and ensure our connected solutions are implemented. This pivotal role bridges pre‑sales, product delivery, and implementation. It ensures smooth collaboration among therapy specialists, the commercial team, connectivity specialists, and technical/digital service functions. You will lead a team of connectivity specialists who serve as connectivity experts in commercial projects. You will build a scalable, standardised, and customer‑centric connectivity function that improves pre‑sales efficiency. It guarantees technical readiness for implementation and allows for consistent, high‑quality project delivery across UKIN. This supports caregivers in fully benefiting from Baxter connected solutions and ultimately aids patient outcomes.

Technical Leadership & Governance

• Lead and develop a high‑performing connectivity team (currently 4 professionals across UK & Nordics), encouraging a culture of technical excellence, collaboration, and accountability.
• Drive talent development and retention through structured upskilling programs, mentorship, and knowledge transfer to build an outstanding connectivity function.
• Establish and maintain connectivity governance standards – including scope of work development, documentation, cybersecurity, and integration frameworks.
• Act as the regional point for connectivity feasibility, prioritization, and coordination – working collaboratively with functional teams to align decisions and resolve technical challenges arising from critical issues.
• Partner closely with the Commercial/Clinical team and Digital Service to ensure efficient handovers, aligned accountability, and a consistent customer experience.
• Defend the existing installed base by championing and driving connectivity solutions to upgrade or connect non‑connectable devices.

Sales Excellence & Field Support

• Serve as the first‑line technical interface for the business and local connectivity specialists, providing expert mentorship on connectivity and system integration.
• Support commercial teams and hospital IT departments throughout pre‑sales, acting as a trusted technical advisor and ensuring readiness for smooth implementation and timely revenue recognition.
• Drive technical excellence across Baxter's Connected Care solutions.
• Accountable for sales of the cardiology product portfolio in the Acute setting.

Scalability & Enablement

• Develop standardised connectivity processes, playbooks, and training programs.
• Promote alignment and efficiency across UKIN by embedding consistent scope definition and governance practices.
• Foster strong collaboration between connectivity specialists, therapy specialists, Solution Architects, Digital Service, and Product teams to enable seamless customer integrations.

Strategy & Continuous Improvement

• Ensure consistent technical engagement across the Connected Care portfolio, supporting scalable, high‑quality customer implementations.
• Provide practical insights to central teams on integration needs, interoperability challenges, and technical requirements observed in projects.
• Contribute to the Ecosystem & Partnership Strategy by assessing integration feasibility and supporting third‑party solution enablement.
• Personally own and nurture high‑level strategic relationships with key external partners such as EPR providers, ensuring alignment on interoperability, integration standards, and joint innovation opportunities.

Qualifications

• 8+ years of experience in healthcare IT, connected medical devices, or digital health, with strong technical and customer‑facing expertise.
• Proven track record in connectivity, systems integration, or technical project leadership within healthcare or regulated environments.
• Strong understanding of hospital IT systems, cybersecurity, connectivity standards (HL7, DICOM, FHIR), and system interoperability.
• Strong market knowledge (tender, contracting, healthcare systems, etc.).
• Experience leading connectivity teams and implementing standardised governance frameworks.
• Ability to work effectively across commercial, clinical, technical, and service functions in a matrixed organisation.
• Strategic and hands‑on approach, combining technical depth with operational excellence.
• Proficient in English and eligibility to reside and work in the UK.

At Baxter, we believe every person – regardless of who they are or where they are from – deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job – you will find purpose and pride.

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager. Baxter's culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of "Best Place to Work" for all employees.

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland. In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.

Benefits

• Competitive total compensation package
• Professional development opportunities
• High importance placed on work life balance
• Pension
• Health Insurance
• Life Assurance