Configuration Technician

World Wide Technology; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global technology solutions provider is seeking a Configuration Technician in the United Kingdom. You will play a key role in preparing, staging, and configuring IT equipment according to customer specifications. The ideal candidate will have a minimum Diploma/ITE certification along with good communication skills and familiarity with basic Excel. The job involves hands-on technical work with an emphasis on quality standards to ensure smooth deployment and shipment of hardware. Competitive benefits and a supportive work environment offered.

Benefits

Combined Health Insurance

Employee Assistance Program

Competitive pay

Tuition Reimbursement

Paid Time Off

Qualifications

• Minimum Diploma/ITE certification holder.
• Physically fit, able to lift 20 to 25 kg.
• Experience in Lab and Warehouse environment preferred.

Responsibilities

• Prepare and stage equipment for processing.
• Perform physical audits of equipment.
• Label products and cables for identification.
• Configure hardware components into network devices.
• Install and test equipment like routers and switches.
• Handle cabling and shipment-related tasks.

Skills

Ability to use a handheld computer

Good communication skills

Familiar with basic Excel

Education

Minimum Diploma/ITE certification

Job description

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits and by delivering cutting‑edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 11,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

As a Configuration Technician, you will play a key role in preparing, staging, and configuring IT equipment to meet customer-specific requirements. This position involves hands‑on technical work, attention to detail, and adherence to quality standards to ensure smooth deployment and shipment of hardware.

Responsibilities

• Prepare and stage equipment for processing, including boxing/unboxing and shifting racks.
• Perform physical audits of equipment and accessories to ensure accuracy and completeness.
• Label products and cables, and apply asset tags for proper identification.
• Configure and integrate hardware components into network devices according to customer specifications.
• Install, upgrade, and test various equipment such as routers, switches, servers, wireless, voice, and video systems.
• Execute functional hardware tests and troubleshoot errors when required.
• Handle cabling, crating preparation, and other shipment-related tasks.
• Capture logs and documentation for quality checks and compliance.
• Other ad hoc duties as assigned

Requirements

• Minimum Diploma/ITE certification holder
• Ability to use a handheld computer
• Physically fit, ability to lift 20 to 25 kg
• Good communication skills
• Familiar with basic Excel
• Able to work on different WMS systems
• Experience in Lab and Warehouse environment preferred

Benefits

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!